Claims Deputy Team Leader

1 month ago


Hounslow, Greater London, United Kingdom London Borough of Hounslow Full time

About the Role

Hounslow's Adult Social Care department is a dynamic service, fast-paced and comprising of Social Workers, Social Work Assistants and Social Care Advisors that work with multiple professionals to ensure that residents of Hounslow have access to a Adult Social Care Duty team that will identify the support they require as soon as possible.

The team is based within Hounslow House and staff work both on site and remotely. As a Deputy Team Manager, your primary functions will be to take responsibility for staff's practice and performance whilst ensuring an appropriate use of resources such as maximising the support available from preventative services.

Key Responsibilities

  • Managing incoming Safeguarding alerts and identifying whether Section 42 enquiries are required to manage risk for our residents
  • Working effectively as part of a team and contributing to a collaborative environment and acting as a duty manager once per month at weekends which will require telephone discussions to be held and guidance given to workers when required

What We Offer

We will provide excellent career opportunities and encourage active learning through the learning and development programme on offer. You will be well supported in your role through supervision, training and professional development.



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