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Information and Communications Officer

2 months ago

Bristol, United Kingdom University of Bristol Full time

The role

We are looking for a customer focused Information and Communications Officer to join the Education Process Improvement team, to help support colleagues and students by providing structured and organised information and/or training about our education administration processes, procedures and systems. 

You’ll join an enthusiastic team, working closely with colleagues in Education and Student Success and communicating with faculty and school administration offices. 

What will you be doing?

You will provide advice and support to other teams on producing appropriately written and targeted content and communications. You will also be responsible for producing and/or reviewing content for specific projects.  This will include working with our Education Administration Enhancement software development teams to create user support materials and communication plans.  

Exploiting your awareness of web standards, accessibility and content design, you will develop and maintain our Bristol Education Administration Manual (BEAM), and other divisional communication sites. You will curate an education administration focussed bulletin, drawing on knowledge of the student lifecycle. 

You should apply if

  • You have a passion for communication, quality information provision, and ensuring people have the resources they need to do their job.
  • You are interested in providing clarity about complex processes, to make support information accessible and user focussed.
  • You should be able to effectively manage and prioritise your own workload whilst contributing to team objectives.

Additional information

Contract type: Fixed-term contract until 07/03/2025

Work pattern: Full-time

School/Unit: Education Administration, Education & Student Success

For informal queries, please contact:

Joe Ponting, Process Improvement Officer (joe.ponting@bristol.ac.uk)

This advert will close at 23:59 UK time on 12/09/2024.

Interviews are anticipated to take place on 23/09/2024.

Our strategy and mission

We recently launched our strategy to 2030 tying together our mission, vision and values.

The University of Bristol aims to be a place where everyone feels able to be themselves and do their best in an inclusive working environment where all colleagues can thrive and reach their full potential. We want to attract, develop, and retain individuals with different experiences, backgrounds and perspectives – particularly people of colour, LGBT+ and disabled people - because diversity of people and ideas remains integral to our excellence as a global civic institution.

£32,982 to £38,205. Grade H, per annum