Customer Support
2 weeks ago
Job Overview /Työkuvaus
Aloitus päivämäärä: 10/06/2024Palkka: £22,308.00Sijainti: EtätyöVuorot: Maanantai-Perjantai, 07:45-16:15 Koulutuksen kesto: 2 viikkoa, kokoaikainen läsnäolovelvoite Sopimus: VakituinenVaatimukset: Voimassaoleva passi tehostettuja selvitystarkastuksia vartenJokapäiväiset työtehtävät asiakaspalvelu/Customer Service Representative roolissa
Aloitat päiväsi kirjautumalla järjestelmiisi ja varmistat, että olet valmis tulevaan päiväänVastaat kohteliaasti ja ammattitaitoisesti suomalaisten kuluttajien kysymyksiin ja palautteisiin puhelimitse ja sähköpostitse suomalaisten sekä brittiläisten kuluttajien viesteihin.• Työskentelet innostuneesti osana tehokasta kuluttajapalvelutiimiä tavoitteellisessa ympäristössä.Työskentelet energisesti ja innostuneesti osana tehokasta Customer Operations -tiimiäTyöskentelemällä nopeatempoisessa ympäristössä, pyrit kuitenkin saavuttamaan asetetut tavoitteet, vastaamalla kaikkiin kyselyihin aina kohteliaasti ja ammattimaisesti.Tarvittavat osaamiset Customer Service Representative roolia varten
Etsimme seuraavia taitoja ja osaamista:
Vahva suomen ja englannin kielen suullinen ja kirjallinen taito sekä kyky kiinnittää huomiota yksityiskohtiinKyky luoda yhteistyöhön perustuvia asiakassuhteita nopeatempoisessa ympäristössä.Hyvä asenne ja kyky olla kanssakäymisessä erilaisten ihmisten kanssa.Ammattimainen ja ystävällinen tapa puhua puhelimessaKokemusta asiakaspalvelutyöstäKokemusta korkealaatuisesta työskentelystä tavoitteellisessa ympäristössä PC-taidot ja kyky navigoida useissa järjestelmissä pätevästi ja helposti.Hyvä ja tasainen kirjoitusnopeusOtat vastuuta tilanteista positiivisuudella, joustavuudella ja omistautuneella lähestymistavalla erinomaisen palvelun tarjoamiseen.Kyky työskennellä nopeatempoisessa ja mukaansatempaavassa ympäristössä-
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