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Field Service Project Mangement New Grad

2 months ago

Remote Site, United Kingdom beBee S GB Full time

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individualâs passions, growth, wellbeing and belonging. Weâre a technology company that leads with our humanityâdriving our business priorities alongside meaningful social, community, and societal impact.

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Why Ciena:

  • We are big proponents of life-work integration and provide the flexibility and tools to make it a reality with remote work and potentially, part-time work.
  • We believe an inclusive, diverse and barrier-free work environment makes for empowered and committed employees.
  • We recognize the importance of well-being and offer programs and benefits to support and sustain the mental and physical health of our employees and their families and also offer a variety of paid family leave programs.
  • We are committed to employee development, offering tuition reimbursement and a variety of in-house learning and mentorship opportunities.
  • We know that financial security is important.  We offer competitive salaries and incentive programs, RSUâs (job level specific) and an employee share option purchase program.
  • We realize time away to recharge is non-negotiable.  We offer flexible paid time off
  • Great work deserves recognition. We have a robust recognition program, with ongoing and enhanced awards for exemplary performance.

How You Will Contribute

In this role, you will support and ensure the successful delivery and management of single or multiple service projects while meeting scope, quality, time, and cost constraints. You will work closely with a Senior Project Manager and collaborate with various teams to achieve business value and exceed customer expectations.

Responsibilities:

  • Work under the supervision of a Senior Project Manager to lead, oversee, and ensure the successful implementation, delivery, and management of customer projects within their network.
  • Achieve service target margins, ensure accurate revenue recognition, meet committed schedules and deliverables, and ensure projects meet customer expectations for quality and service.
  • Analyze project proposals to determine the time frame, funding limitations, and appropriate processes.
  • Identify and schedule project deliverables, milestones, activities, and tasks.
  • Provide leadership and motivation to project team members throughout the project life cycle.
  • Implement project communication plans.
  • Document and communicate project status, obstacles, and resolutions to management.
  • Perform risk assessments and implement mitigation plans.
  • Support pre-sales activities, providing project management expertise, and contributing to customer proposals and RFP responses as required.
  • Interacted across Ciena teams and customer operations teams, as well as sales, bid management, service delivery groups, and finance, to ensure project deliverables and financial targets were met.
  • Contribute to process management optimization efforts associated with project management.

Key Technical Skills:

  • Critical thinking and analysis skills, with the ability to analyze multi-dimensional problems and generate possible solutions.
  • Strong judgment and the ability to make complex decisions considering multiple alternatives.
  • Decisiveness in delivering decisions in the face of competing alternatives.
  • Outstanding planning, scheduling, and coordination skills.
  • Broad knowledge of technology, services, and business acumen.
  • Strong business judgment and the ability to think through complex business issues.
  • Collaborative work style in a matrix environment with multiple stakeholders.
  • Results-oriented, collaborative, and accountable.
  • Excellent verbal and written communication skills.
  • Proficiency with project management tools such as Microsoft Project and Salesforce.

What Does Ciena Expect of You?

  • Initiative â youâre a self-starter who works with limited direction and is committed to delivering against aggressive deadlines.
  • AgilityâYou are readily able to make key decisions and manage competing and ever-changing account priorities, and you are largely driven by the software development process.
  • Communication expertise: You have the ability to influence and tailor your message and ideas to the audience to ensure understanding and consensus.
  • The flexibility to work independently and as part of a broader team means you thrive in a multi-disciplinary team environment but are comfortable working independently as required.
  • Relationship builder â with an ability to influence, you can get work done through others.
  • A commitment to innovation â you keep abreast of the market and competitive developments and are always keen to formulate new ideas and solve problems.

Education Qualification

  • A bachelor's degree in a related field is preferred.
  • Up to 12 months of related project management work experience strongly preferred.

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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.Ciena is an Equal Opportunity Employer, including disability and protected veteran status.If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.