Current jobs related to Customer Service Advisor - Farnborough - Hays

  • Customer Service Advisor

    5 months ago

    Farnborough, United Kingdom Aquability (UK) Ltd Full time

    **Customer Service Advisor** Aquability (UK) Ltd currently has a fantastic opportunity for a Customer Service Advisor to join our friendly, family run company in delivering excellent levels of customer care. This is a full time, permanent position and the working hours are Monday-Thursday 9am-5pm and Fridays 9am-4.30pm based at our offices in Farnborough,...

  • Customer Service Advisor

    4 months ago

    Farnborough, United Kingdom Webhelp Full time

    **Job Advert** Join our team as a Customer Service Complaints Advisor working for our client BMW Group in Farnborough delivering exceptional customer service in the automotive industry. We are looking for collaborative and dedicated Customer Service Advisors - Complaints to join our inclusive and friendly team. This is a full-time complaint handling role...

  • Customer Service Advisor

    5 months ago

    Farnborough, United Kingdom Jewson Full time

    **Jewson are recruiting for Customer Service Advisors to join their new branch in Farnborough.** At Jewson we are **Proud to Partner The Trades**, we're opening a new state of the art branch in Farnborough offering an innovative and cutting edge merchant experience. As such we are recruiting for a new dynamic and passionate team to join us on this exciting...

  • Service Advisor

    1 month ago

    Farnborough, United Kingdom CV-Library Full time

    Service Advisor Vacancy - Farnborough Salary: £32,000 Basic OTE £38,400 + and company benefits Working hours: Monday to Friday, 8am - 5.30pm, 1 in 3 Saturday mornings, 8am - 12.30pm - full time, permanent position OC18505 We have a new vacancy for a Service Advisor for my client's main Prestige dealership in Farnborough. Excellent...

  • Customer Service Advisor

    5 months ago

    Farnborough, United Kingdom Jewson Full time

    **Jewson are recruiting for Customer Service Advisors to join their new branch in Farnborough.** At Jewson we are **Proud to Partner The Trades**, we're opening a new state of the art branch in Farnborough offering an innovative and cutting edge merchant experience. As such we are recruiting for a new dynamic and passionate team to join us on this exciting...

  • Service Advisor

    1 month ago

    Farnborough, Hampshire, United Kingdom Jago Consultants Full time

    Service Advisor ================ We are seeking a skilled Service Advisor to join our team at Jago Consultants. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience. Responsibilities --------------- * Meet and greet customers in a friendly and...

  • Service Advisor

    1 month ago

    Farnborough, Hampshire, United Kingdom Jago Consultants Full time

    Service Advisor ================ We are seeking a skilled Service Advisor to join our team at Jago Consultants. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience. Responsibilities --------------- * Meet and greet customers in a friendly and...

  • Service Advisor

    1 month ago

    Farnborough, Hampshire, United Kingdom Lookers Full time

    About the RoleLookers Farnborough Audi is seeking an experienced and dedicated Service Advisor to join our Aftersales Team. As a Service Advisor, you will be responsible for booking MOTs, services, and other repair work for our customers, advising them on warranty cover and upselling additional parts and accessories, and liaising with the Aftersales...

  • Service Advisor

    2 months ago

    Farnborough, Hampshire, United Kingdom Lookers Full time

    Job Title: Service Advisor at LookersLocation: UKHours: Full-time, Monday to Friday plus rotational SaturdaysSalary: Competitive salary plus bonusLookers is currently seeking a motivated Service Advisor to join our dynamic Aftersales Team. You will be working alongside a group of experienced Service Advisors, Vehicle Technicians, and our dedicated Service...

  • Service Advisor

    1 week ago

    Farnborough, Hampshire, United Kingdom Lookers Full time

    Job SummaryA Service Advisor at Lookers Farnborough Audi will be responsible for booking MOTs, services, and other repair work for our customers. This role requires excellent communication skills and the ability to build rapport with customers.Key ResponsibilitiesBooking and scheduling appointments for customersAdvising customers on warranty cover and...

  • Service Advisor

    1 month ago

    Farnborough, United Kingdom CV-Library Full time

    Consilium Recruit are proudly partnering the retail division of a global automotive vehicle manufacturer. They are seeking a Service Advisor to support a busy depot supporting commercial vehicles both external and internal customers. This is a permanent role. Commutable from:  Farnborough, Aldershot, Farnham, Fleet, Camberley, Frimley  Salary:...

  • Service Advisor

    4 weeks ago

    Farnborough, United Kingdom Consilium Recruit Full time

    Consilium Recruit are proudly partnering the retail division of a global automotive vehicle manufacturer. They are seeking a Service Advisor to support a busy depot supporting commercial vehicles both external and internal customers. This is a permanent role.Commutable from:  Farnborough, Aldershot, Farnham, Fleet, Camberley, Frimley Salary: £ Negotiable...

  • Service Advisor

    5 months ago

    Farnborough, United Kingdom Sandown Mercedes-Benz of Farnborough Full time

    **Service Advisor** **Mercedes-Benz of Farnborough** An opportunity has arisen to join us as a Service Advisor / Service Team Manager at Mercedes Benz of Farnborough. The Service Advisor / Service Team Manager is responsible for every aspect of a customer’s after sales experience. The main purpose of the role is to maximise workshop profitability whilst...

  • Service Advisor

    1 week ago

    Farnborough, Hampshire, United Kingdom Lookers Full time

    Job SummaryAudacious and results-driven Service Advisor required to deliver exceptional customer experiences at Lookers Farnborough Audi. As a key member of our Aftersales Team, you will be responsible for booking MOTs, services, and repair work, while advising customers on warranty cover and upselling additional parts/accessories.Key ResponsibilitiesBooking...

  • Service Advisor

    4 weeks ago

    Farnborough, United Kingdom Consilium Recruit Full time

    Consilium Recruit are proudly partnering the retail division of a global automotive vehicle manufacturer. They are seeking a Service Advisor to support a busy depot supporting commercial vehicles both external and internal customers. This is a permanent role.Commutable from: Farnborough, Aldershot, Farnham, Fleet, Camberley, Frimley Salary: £ Negotiable...

  • Service Advisor

    4 months ago

    Farnborough, United Kingdom Group 1 Automotive UK Full time

    **Group 1**_ _**Automotive** Service Advisor £35,000 OTE Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service? If the answer is yes to the above then we want to hear from you! Our BMW Service Centre in Ash Vale is looking to recruit a new Service Advisor. About...

  • Service Advisor

    5 months ago

    Farnborough, United Kingdom Group 1 Automotive UK Full time

    **Group 1**_ _**Automotive** Service Advisor Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service? If the answer is yes to the above then we want to hear from you! Our Ford Dealership in Farnborough is looking to recruit a new Service Advisor. About the...

  • Service Advisor

    1 month ago

    Farnborough, Hampshire, United Kingdom Lookers Full time

    OverviewAudi FarnboroughHours: 42 hours per week, Monday to Friday 08:00-17:30, plus 1 in 3 Saturdays 08:00-12:30Salary: £30,000-£32,000 plus bonus up to £4,800Job SummaryWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Farnborough Audi. As a Service Advisor, you will be responsible for providing...

  • Service Advisor

    2 months ago

    Farnborough, Hampshire, United Kingdom Lookers Full time

    Job SummaryWe are seeking an experienced and dedicated Service Advisor to join our Aftersales Team at Lookers Farnborough Audi. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our customers.Key ResponsibilitiesBooking and scheduling appointments for customersAdvising customers on...

  • Customer Service Scheme Advisor

    5 months ago

    Farnborough, United Kingdom Major Recruitment Oldbury Full time

    Major Recruitment are currently recruiting for a Customer Service Scheme Advisor, on a rolling 12-month contract, to join a multinational, automotive manufacturer based in Goodwood. In this role you will play a pivotal part in the client’s success as you will be responsible for the administration of a comprehensive Groups Car...

Customer Service Advisor

2 months ago

Farnborough, United Kingdom Hays Full time
Customer Service Advisor (Collections)

Your new company
Hays is delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles and provider of premium services. Our client demonstrates a commitment to innovation, sustainability and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our clients highly value each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business.
Your new role
As the Collections Advisor, you will be responsible for safeguarding the assets of the business through all areas of collection activity on balances due or outstanding to the company from customers and suppliers.

Effective monthly management of the accounts assigned to the Advisor which have either fallen into arrears or where the account requires attention to operate effectively.To be a designated point of contact for customers assigned to them.Ensure timely actions are conducted on customer accounts in arrears, by utilising the Collections workflow system.To ensure arrears levels and age profile on accounts assigned remain with the team objectives and action is taken to maintain low levels of debt.To treat customers fairly and refer any customer suspected of being vulnerable to recovery or notify management. Take responsibility for being a good team player by ensuring team tasks are shared equally, such as phones, statements, and group email.

What you'll need to succeed
Previous Collections/Recovery experience desirableBackground in accounting or legal roles with any associated qualifications is desirable but not essential.Excellent communication skills via all mediums (Email, Phone - essential)Analytical and objective approach to problem-solving.Knowledge of DPA, CCA, FCA, TCF & Money Laundering (desirable)Strong team ethic.

What you'll get in return
An hourly rate along with an annual performance related bonus.Hybrid working.Parking on-site with access to a subsidised restaurant.35 days annual leave (including bank holidays)

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
#