Customer Support Partner

4 weeks ago


CHELTENHAM, United Kingdom JOHN LEWIS Full time
Due to financial regulations, handling money for the bureau de change requires applicants to be over the age of 18 for this role.

Duties and Responsibilities:
You will need to be friendly, welcoming, self motivated and be able to serve our customers in a calm and professional manner. This role is process driven and you will be required to use a wide range of systems, have strong admin/organisational skills, whilst paying close attention to detail and compliance.

Your duties will be varied, from serving in our Bureau de Change, looking after lost children, lost property and a wide range of other Customer queries.

This role is key in supporting the selling floors and wider branch, from a practical/flexibility perspective and also in terms of communicating, coaching our services and assisting with Customer Complaints. You will be expected to support and promote our services at in-store events.

Job Requirements:
You'll be part of a team that delivers outstanding service to customers, with so many different aspects to the role to learn. The training is intensive and very rewarding.

Due to the nature of this role and financial legislation, we welcome applicants aged 18 years or over.

Additional Information:
As a Partner you will enjoy our unique benefits package, including staff discount, subsidised food in Partner dining rooms, discounts in local restaurants, subsidised learning, access to exclusive Partnership hotels and so much more.

Please consider the following when making your application:
- This role is subject to the following pre-employment screening: 5 year reference check, Basic Disclosure and 5 year Financial probity.
- We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early.
- Print off the job description now if you require it.
- Ensure you have an up-to-date CV.


  • Cheltenham, Gloucestershire, United Kingdom JOHN LEWIS Full time

    Due to financial regulations, handling money for the bureau de change requires applicants to be over the age of 18 for this role.Duties and Responsibilities:You will need to be friendly, welcoming, self motivated and be able to serve our customers in a calm and professional manner. This role is process driven and you will be required to use a wide range of...


  • CHELTENHAM, United Kingdom JOHN LEWIS Full time

    At a glance: Based at John Lewis Cheltenham£11.44 - £12.00 per hourVarious hours required, both part time and full time (27 hours - 37.5 hours over 7 days to include alternate weekend working)Due to financial regulations, handling money for the bureau de change requires applicants to be over the age of 18 for this roleDuties and responsibilities: The...

  • Shop Support Partner

    4 months ago


    Cheltenham, United Kingdom John Lewis Full time

    **Duties and Responsibilities**: You'll be an ambassador for the John Lewis brand, playing your part in delivering outstanding service through exceptional communication and engagement with our customers. This is a varied role covering a range of administrative tasks. These include: - Being a point of contact for internal and external visitors - Maintaining...


  • CHELTENHAM, United Kingdom JOHN LEWIS Full time

    Duties and Responsibilities: As Partners - members of the Partnership - it's our responsibility to ensure our success for the future. We proactively seek out opportunities to continuously improve the way we work, taking action to ensure the Partnership is efficient and we are all as productive as possible. It's an ethos each and every Partner works by and...


  • CHELTENHAM, United Kingdom JOHN LEWIS Full time

    At a glance: Weekend opportuntiy working Saturday 08:55AM to 18:10PM and Sunday 10:25AM to 16:40PMBased at our beautiful John Lewis Cheltenham branch - no remote workingDuties and Responsibilities: As Partners - members of the Partnership - it's our responsibility to ensure our success for the future. We proactively seek out opportunities to continuously...


  • Cheltenham, United Kingdom i2i Recruitment Full time

    Customer Experience Partner Cheltenham £11.44 p/h Temporary – Up To 6 Weeks Are you looking for an exciting opportunity to gain valuable work experience and make some extra income this summer? Look no further! We are currently seeking enthusiastic individuals to join my amazing client’s team for a temporary summer position. Key responsibilities: *...


  • Cheltenham, United Kingdom i2i Recruitment Full time

    Customer Experience Partner Cheltenham £11.44 p/h Temporary – Up To 6 Weeks Are you available this summer & interested in earning some extra income whilst gaining some work experience which always looks great on a CV? We have the perfect role for you! We are currently looking for hard working candidates to join my amazing client’s team for a temporary...


  • Cheltenham, United Kingdom i2i Recruitment Full time

    Customer Experience PartnerCheltenham£11.44 p/hTemporary – Up To 6 WeeksAre you looking for an exciting opportunity to gain valuable work experience and make some extra income this summer?Look no further! We are currently seeking enthusiastic individuals to join my amazing client’s team for a temporary summer position.Key responsibilities: * Liaising...

  • Customer Support

    2 months ago


    Cheltenham, United Kingdom StoreAway Full time

    As Support Staff, your main role will be to report to the Store team and to assist our fantastic customers with their enquiries whether current or new. You will have to complete day-to-day cleaning tasks to uphold the store's appearance and ensure that the Health & Safety of our customers is our number one priority. You will also be expected to implement...


  • Cheltenham, United Kingdom Portman Dentex Full time

    We have a brand new vacancy for a People Business Partner to support our central functions here at PortmanDentex - if you're looking to bring your people business partnering skills to a supportive, collaborative environment, this could be exactly what you're looking for! You'll offer a proactive, professional and effective people management service...

  • Customer Service

    3 months ago


    Cheltenham, United Kingdom Hunt 4 Employment Full time

    An amazing opportunity has arisen to work through Hunt 4 Employment. We are recruiting on behalf of our well established, prestigious client. While working through Hunt 4 Employment you can expect to receive the following benefits -Are you an administrator looking for your next challenge? are you proficient using Microsoft Excel and Word? if the answer is...


  • Cheltenham, Gloucestershire, United Kingdom Reed Full time

    Job Title: Senior HR Business PartnerJob Description:We are excited to be partnering with a company looking for a Senior HR Business Partner to support the HR business partner and team of advisors on an immediate temporary basis for a period of six months with the possibility of extension.Key Responsibilities:Be the primary point of contact for all...


  • Cheltenham, United Kingdom I2I Recruitment Full time

    If you're looking to bring your people business partnering skills to a supportive, collaborative environment, this could be exactly what you're looking for! **Francesca Fiorentini****: Recruitment Consultant **Responsibilities**: - Offer a proactive, professional and effective people management service. - Supporting the teams to achieve goals, maximising...


  • Cheltenham, United Kingdom John Lewis Full time

    As a Partner, you’ll feel inspired and empowered to seek out every opportunity to achieve the right outcomes for our customers. You'll be the face of John Lewis & Partners, acting as an ambassador for the brand, providing the level of customer service which makes us unrivalled in the marketplace. You’d be working in a diverse team where you are free to...


  • Cheltenham, United Kingdom John Lewis Full time

    As a Partner, you’ll feel inspired and empowered to seek out every opportunity to achieve the right outcomes for our customers. You'll be the face of John Lewis & Partners, acting as an ambassador for the brand, providing the level of customer service which makes us unrivalled in the marketplace. You’d be working in a diverse team where you are free to...


  • Cheltenham, Gloucestershire, United Kingdom Victim Support Full time

    Youth and Child Victim Support Advocate We are pleased to announce a part-time opportunity for a dedicated Youth and Child (Y&C) Support Advocate to join our team at Victim Support. This role involves working 22.5 hours per week on a temporary basis. Are you passionate about making a positive impact in the lives of young individuals? Do you possess the...

  • People Partner

    1 month ago


    Cheltenham, Gloucestershire, United Kingdom University of Gloucestershire Full time

    Pittville Campus, Cheltenham37 hours per week, 1.0FTEWe have an exciting opportunity for 2 HR professionals to join our People Function as People Partners, working with senior managers across our University Campuses in Cheltenham and Gloucester.Reporting to the People Director, these roles will engage with schools and departments to drive and implement...

  • Partner

    3 months ago


    Cheltenham, United Kingdom Harrison Clark Rickerbys Legal LLP Full time

    **About The Role**: **Position Available**:Private Client Partner **Location**: Cheltenham, Three Counties Hub **Reporting to**: Alex Taylor, Head of Private Client HCR Law is a progressive legal firm committed to innovation, collaboration, and professional growth. We are currently seeking a highly skilled and ambitious Private Client Partner to lead our...


  • Cheltenham, Gloucestershire, United Kingdom Vistry Group Full time

    Exciting Career OpportunityWe are in search of a Customer Service Technician to enhance our operations at Vistry Group. This position is crucial for addressing issues reported by clients and facilitating an exceptional customer experience.Key Responsibilities:Resolving reported issues within warranty termsDedication to ensuring client...


  • Cheltenham, United Kingdom Portman Dentex Full time

    Are you a Marketing Business Partner looking for a new challenge in a growing business? Somewhere you can use your marketing knowledge to drive performance and make a real difference? If so, this role could be perfect for you. You'll work closely with the Operations team to drive practice performance by providing high quality strategic advice and effective...