Trainee, IT Service Desk
4 weeks ago
THE MAIN RESPONSIBILITIES INCLUDE BEING THE EXTERNAL ESCALATION POINT FOR THE CUSTOMER SUPPORT DESK, PROVIDING FIRST-TIME FIXES WHERE POSSIBLE, AND PROVIDING IT AND SOFTWARE SUPPORT FOR THEIR BESPOKE SOFTWARE AND HARDWARE APPLICATIONS.
THE SOFTWARE IS FOR PHARMACY MEDICINE DISPENSERS
The role will be conducted from their office in Chorley + with some remote work.
The Main Duties & Responsibilities for the Trainee IT Support Analyst
To provide telephone support to the user base utilising remote access tools
Logging and categorising incoming calls and emails within our CRM system
Active involvement in the documenting and updating of our knowledgebase
Raising jobs for Engineers and liaising with them
Taking ownership of incidents and progressing them quickly and efficiently
Documenting issues/problems and raising them to the 2nd line team
Experience and skills required from the or the Trainee IT Support Analyst
Good general IT skills
Problem-solving attitude and aptitude
Good communication skills both written and verbal
Good problem-solving skills
Ability to manage own workload effectively
Excellent time management skills
Attention to detail
An ability to Take Ownership
What We Can Offer to the Trainee IT Support Analyst
Can offer you an excellent salary of 23,700 base salary, plus overtime (average 2,000) plus salary review to 25k basic
Plus + Training and a genuine career path with an additional benefits package
If you are interested in this role, then please APPLY ASAP and we will be in touch with further details
-
Service Desk Manager
4 weeks ago
Chorley, United Kingdom Recruitment Genius Full timeJoining as a Service Desk Manager, you will be responsible for all support based service requests, incidents and change requests as well as all service desk related communications with clients. Your responsibilities will include ticket management, work schedulemanagement and handling client escalation and complaints. You don't need to have all the...
-
Service Desk Operative
4 weeks ago
Chorley, United Kingdom Mitie Full timeService Desk Operative - Is driven by passion and enthusiasm. - Excels in providing top-tier service, upholding a professional demeanor at all times. - Demonstrates a commitment to adhering to Mitie's policies, processes, and procedures. **As a Service Desk Operator, your key responsibilities will include**: - Efficiently managing the flow of incoming...
-
Service Desk Analyst
3 weeks ago
Chorley, United Kingdom TVS-SCS Full timeJob Overview We are looking for a Service Desk Analyst to join our team and commitment to providing excellent IT Support across TVS Supply Chain Solutions. As a Service Desk Analyst at TVS Supply Chain Solutions you will provide 1 st level support across our internal Customers and Colleagues, in terms of their IT equipment and associated software. You...
-
IT Service Desk Analyst
6 days ago
Chorley, Lancashire, United Kingdom ABS Commercial Solutions Full timeJob Purpose : Provide 1st line Servicedesk support to the business. Deal with users, providing IT support and training. To provide first level customer contact, incident resolution and service request fulfilment in line with IT Service Management (ITSM) best practices within the IT Service Desk, ensuring quality and performance standards are met and...
-
Trainee Administrator
7 days ago
Chorley, United Kingdom Ben Rose Estate Agents Full time**Trainee Administrator (Full Time)** Trainee Data Entry Administrator (Full Time) We are an independent family run estate agent with a modern approach to selling property, who have established ourselves as the number one selling agent in the area due to having an impeccable personalised service combined with our professional expertise and passion for...
-
National Hire Desk
1 week ago
Chorley, United Kingdom One Stop Hire Limited Full timeOne Stop Hire Ltd is the fastest growing hire & service provider of Power Tools, Access Systems, Small Plant & Training in the UK. With over 25 locations across the North East, North West, Yorkshire, Midlands & London, our motto is, “Where The Answer Is Always Yes!” Delivering excellent service to our customers and exceeding their expectations is our...
-
Mortgage and Protection Administrator/trainee
4 weeks ago
Chorley, United Kingdom Zigzag Mortgages Ltd Full time**Zigzag Mortgages** **are seeking full-time/part-time top-quality Mortgage and Protection Administrator/Trainee Mortgage Adviser, to support our Mortgage and Protection Advisers.** **Mortgage administration experience at a high level is essential for this role. CeMAP qualification would be an advantage.** Zigzag is a forward thinking, fast growing...
-
Service Desk Operative
4 weeks ago
Chorley, United Kingdom Mitie Full time**Job Overview** In your new role as a Helpdesk Operative you will manage requests coming through to the helpdesk, ensuring that these are all dealt with within target times. You will answer calls within an agreed number of rings, raise tasks and log information onto the database, as well as assign relevant employees to each request. You will produce...
-
Trainee Upholsterer
3 weeks ago
Chorley, United Kingdom Servicesport Full timeCompany Bio Are you passionate about fitness and would like to take up the opportunity to play an integral role in the operations of the UK’s number 1 gym equipment service and repair provider? We are offering a suitable candidate an opportunity to learn on the job whilst getting paid as a Trainee Upholsterer! Based in Chorley, Lancashire,...
-
Junior Clinical Fellow Diabetes
3 weeks ago
Chorley, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full timeWe are looking for a Junior Clinical Fellow in Diabetes. The post holder will be responsible for the admission and care of patients in Diabetes/General Medicine ward. Junior medical cover consists of two Clinical Fellows working alongside one Foundation Year trainee and one Internal Medicine trainee. They will be supervised by one Specialist trainee and...
-
Helpdesk Operative
4 weeks ago
Chorley, United Kingdom Mitie Full time**Job Overview** **Contract Type**: Permanent **Hours**: 40 hours per week **Salary**: £20,600 per year In your new role as a Service Desk Operative, you will manage requests sent to the contract specific mailboxes and via phone call, for both internal and external Clients. You will log the requests on our bespoke CAFM system, ensuring they are dealt with...
-
IT Application Support
4 weeks ago
Chorley, Lancashire, United Kingdom Maxwell Bond® Full timeJob Description Business Central / Dynamics / Office 365 / IT Support / Windows Position: IT & Application Support Engineer (open to Graduates!) Salary: 25K – 30K Location: Chorley, UK (On-site) This role is open to graduates that are looking for their first IT role out of University! This role also requires a driving license as site visits may be...
-
Senior Clinical Fellow, Breast Surgery
1 week ago
Chorley, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full timeThis post will be for 3 months initially (with the possibility of extending upto 12 months) to support the existing breast clinical team and will provide focused exposure to and training in Oncoplastic breast surgery. Most clinical sessions will be in theatre, with the opportunity to spend time the plastic surgery team on the Royal Preston site for exposure...
-
Chorley, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full timeAre you an Advanced Clinical/Specialist Practitioner with the desire to work within a specialist area, providing a service for patients on the suspected cancer pathway? We have an exciting opportunity for someone to join an innovative team of ASP’s in our Urology department, running the suspected cancer pathway from referral to diagnosis. You will be...
-
Medical Engineering Assistant
7 days ago
Chorley, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full timeAn opportunity has arisen for an enthusiastic and highly motivated individual to join the Medical Engineering and Medical Device Library teams in providing equipment management and technical support throughout the Trust and to other healthcare providers in the North West. Your responsibility consists of the collection, cleaning and return of medical devices...
-
Anaesthetic Practitioner
4 weeks ago
Chorley, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full timeWe are currently looking to recruit motivated, dynamic, forward thinking and enthusiastic Anaesthetic Nurses (who hold the anaesthetic course) and Operating Department Practitioners to join our rapidly growing theatre teams at Chorley Hospital. We are looking for pro-active individuals to be part of our integral theatre team to assist in implementing,...
-
Anaesthetic Practitioner
4 weeks ago
Chorley, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full timeWe are currently looking to recruit motivated, dynamic, forward thinking and enthusiastic Anaesthetic Nurses (who hold the anaesthetic course) and Operating Department Practitioners to join our rapidly growing theatre teams at Chorley Hospital. We are looking for pro-active individuals to be part of our integral theatre team to assist in implementing,...
-
Business Analyst
3 weeks ago
Chorley, United Kingdom ABS Commercial Solutions Full timeOur client are a leading utilities and infrastructure business who are going through a periods of investment and growth.They are looking for a BA to add to their team Job Purpose:As a Business Analyst you will work as part of the IT team and take the lead on driving the various systems and products that are supported by IT forwards to enable the business to...
-
Care Navigator/Medical Receptionist
7 days ago
Chorley, United Kingdom The Village Surgeries, Croston and Eccleston Full timeJob summary We areseeking a highly organised Care Navigator/Medical Receptionist to join ourdedicated, busy and friendly team at our Eccleston site. As the first point ofcontact for patients, the Care Navigators play a crucial role in providingexcellent service for our patients. This is a very busy role and duties includefront desk, receptionist,...
-
IT Project Manager
3 weeks ago
Chorley, United Kingdom TVS-SCS Full timeJob Overview IT project managers focus specifically on managing projects related to information technology. Therefore, IT project managers needing expertise in technology-related aspects. The skill set for IT project managers differs due to the specialised nature of information technology projects. IT projects often involve complex technical components,...