Service Desk Operative

7 months ago


Chorley, United Kingdom Mitie Full time

**Job Overview**

In your new role as a Helpdesk Operative you will manage requests coming through to the helpdesk, ensuring that these are all dealt with within target times. You will answer calls within an agreed number of rings, raise tasks and log information onto the database, as well as assign relevant employees to each request. You will produce reports as required and support departmental colleagues, ensuring that they are well informed.

**What we are looking for**

In order to be successful in this role you should have experience within a similar role. You will have good working knowledge of Microsoft packages and PC's, with excellent written and verbal communication. You will also have a positive can-do attitude with the ability to work well under pressure to ensure deadlines and targets are met.


  • Service Desk Operative

    8 months ago


    Chorley, United Kingdom Mitie Full time

    Service Desk Operative - Is driven by passion and enthusiasm. - Excels in providing top-tier service, upholding a professional demeanor at all times. - Demonstrates a commitment to adhering to Mitie's policies, processes, and procedures. **As a Service Desk Operator, your key responsibilities will include**: - Efficiently managing the flow of incoming...


  • Chorley, Lancashire, United Kingdom Ipsum Full time

    About IpsumIpsum is a leading customer service-focused provider of specialist utility and infrastructure solutions, operating on both public and private networks.Our VisionOur vision is to be the leading customer service-focused provider of specialist utility and infrastructure solutions, operating on both public and private networks.Job OverviewWe are...


  • Chorley, United Kingdom Ipsum Full time

    IT Service Desk Manager ​ Chorley IT Service Desk Manager ​ Your New Company The UK’s Utility sector is ever evolving and expanding to meet increasing customer requirements. At Ipsum it’s our vision to be the leading customer service focused provider of specialist utility and infrastructure solutions, operating on both public...


  • Chorley, United Kingdom Mitie Full time

    We are looking for a fixed term Service desk Supervisor to join our team. You should be capable of delivering high levels of service, always remain professional and ensure Mitie's policies, processes and procedures are followed. As a Helpdesk Operator you would be responsible for managing the flow of requests received, to ensure a continuous and efficient...


  • Chorley, United Kingdom GK Recruitment Ltd Full time

    _**Job Title: Service Desk Administrator - (MSP)**_ - **Job Type: Permanent **_ - **Salary: £22k-£26k**_ - **Location: Chorley**_ As a competent Service Desk Administrator, you will provide fast and intelligent telephone triage and call prioritisation, accurately directing calls to the appropriate team. You will follow defined service procedures and...


  • Chorley, United Kingdom GK Recruitment Ltd Full time

    Are you ready to join a major health tech provider?Do you thrive in:improving Service Delivery,Improving processes within an agile environment,Improving and developing your support & delivery team members.If you're passionate about Service delivery improvements. Then, We want to hear from you.We offer a hybrid role and a competitive package to attract the...


  • Chorley, United Kingdom GK Recruitment Ltd Full time

    Are you ready to join a major health tech provider? Do you thrive in: improving Service Delivery, Improving processes within an agile environment, Improving and developing your support & delivery team members. If you're passionate about Service delivery improvements. Then, We want to hear from you. We offer a hybrid role and a competitive package to...


  • Chorley, United Kingdom GK Recruitment Ltd Full time

    Are you ready to join a major health tech provider?Do you thrive in:improving Service Delivery,Improving processes within an agile environment,Improving and developing your support & delivery team members.If you're passionate about Service delivery improvements. Then, We want to hear from you.We offer a hybrid role and a competitive package to attract the...


  • Chorley, United Kingdom GK Recruitment Ltd Full time

    Are you ready to join a major health tech provider? Do you thrive in: improving Service Delivery, Improving processes within an agile environment, Improving and developing your support & delivery team members. If you're passionate about Service delivery improvements. Then, We want to hear from you. We offer a hybrid role and a...


  • Chorley, United Kingdom GK Recruitment Ltd Full time

    Are you ready to join a major health tech provider?Do you thrive in:improving Service Delivery,Improving processes within an agile environment,Improving and developing your support & delivery team members.If you're passionate about Service delivery improvements. Then, We want to hear from you.We offer a hybrid role and a competitive package to attract the...

  • Service Desk Analyst

    6 months ago


    Chorley, United Kingdom TVS-SCS Full time

    Job Overview We are looking for a Service Desk Analyst to join our team and commitment to providing excellent IT Support across TVS Supply Chain Solutions. As a Service Desk Analyst at TVS Supply Chain Solutions you will provide 1 st level support across our internal Customers and Colleagues, in terms of their IT equipment and associated software. You...

  • Service Desk Manager

    4 weeks ago


    Chorley, United Kingdom CV-Library Full time

    £45 - 55,000 + benefits + Career Progression and the chance "to make a difference" Are you ready to join a major health tech provider? Do you thrive in: * improving Service Delivery, * Improving processes within an agile environment, * Improving and developing your support & delivery team members. If you're passionate about Service...

  • Service Desk Agent

    6 months ago


    Chorley, United Kingdom Every Cylinder Ltd Full time

    **Title** Service Desk Agent **Location** Chorley **Salary** Up to £23,000 Every Cylinder is recruiting for a Customer Service Advisor to join our partner based in Chorley. Our partner is a well-established IT Managed Service Provider looking to grow its customer service team. This role is a fantastic opportunity for someone with good customer...

  • Service Desk Analyst

    4 weeks ago


    Chorley, Lancashire, United Kingdom TVS-SCS Full time

    Job OverviewWe are seeking a highly skilled Service Desk Analyst to provide exceptional IT support across TVS Supply Chain Solutions. As a Service Desk Analyst, you will be the first point of contact for internal customers and colleagues, providing timely and effective support for their IT equipment and software.Key ResponsibilitiesProvide first-level...


  • Chorley, Lancashire, United Kingdom TVS-SCS Full time

    Job OverviewWe are seeking a highly skilled Service Desk Analyst to provide excellent IT support across TVS Supply Chain Solutions. As a Service Desk Analyst at TVS Supply Chain Solutions, you will be the face of IT and the first point of contact for internal customers and colleagues, requiring excellent customer service skills and a passion for delivering...


  • Chorley, United Kingdom GK Recruitment Ltd Full time

    Are you ready to join a major health tech provider? improving Service Delivery, Improving processes within an agile environment, Improving and developing your support & delivery team members. If you're passionate about Service delivery improvements. We offer a hybrid role and a competitive package to attract the best talent. You - Our ideal person has a...

  • Service Desk Operative

    6 months ago


    Chorley, United Kingdom Mitie Full time

    We are looking for a Servicedesk Operative to join our team. You should be capable of delivering high levels of service, always remain professional and ensure Mitie's policies, processes and procedures are followed. As a Helpdesk Operator you would be responsible for managing the flow of requests received, to ensure a continuous and efficient service. You...


  • Chorley, Lancashire, United Kingdom GK Recruitment Ltd Full time

    Are you ready to join a major health tech provider? Do you thrive in: improving Service Delivery, Improving processes within an agile environment, Improving and developing your support & delivery team members. If you're passionate about Service delivery improvements. Then, We want to hear from you. We offer a hybrid role and a competitive package...


  • Chorley, Lancashire, United Kingdom GK Recruitment Ltd Full time

    Are you ready to join a major health tech provider? Do you thrive in: improving Service Delivery, Improving processes within an agile environment, Improving and developing your support & delivery team members. If you're passionate about Service delivery improvements. Then, We want to hear from you. We offer a hybrid role and a competitive package...


  • Chorley, Lancashire, United Kingdom Henderson Scott Limited Full time

    About the RoleHenderson Scott Limited is seeking a highly skilled Managed Service Desk Director to join our team. As a key leader, you will be responsible for managing our support teams and ensuring they meet customer expectations.In this role, you will:Oversee the delivery of exceptional customer experiences through effective team management and...