Commercial Account Handler

2 months ago


Colchester, United Kingdom Employment Specialists Ltd Full time

As an experienced Commercial Account Handler this is your opportunity to work for a growing business who delivers a first-class service and provides helpful Insurance products across the local region, to customers old and new.

It is a business where honesty, integrity and trust are at the heart of their values and they focus on a personal approach to customer service.

You'll join a growing and friendly team and work closely with your business customers and use your knowledge and expertise to help them with all of their Insurance requirements.

This is a role where you will be able to work on a hybrid basis between their office and your home.

As a Commercial Account Handler your responsibilities will include:

  • Handling renewals and adjustments with Business customers directly
  • Negotiating with Insurers/Underwriters to get the most appropriate cover for your clients at the best price
  • Supporting and preparing renewal quotations for Account Executives
  • Updating risk information
  • Liaising with Account Executives
  • Processing general customer enquiries, handling policy alterations and new and additional Insurance products
  • Securing renewals whilst ensuring Company Standards/FCA requirements are met
  • Occasional client visits with the Account Executives

To be a successful Commercial Account Handler you will have:

  • Experience and knowledge of general Commercial insurance products
  • A desire to develop strong Client and Insurer relationships
  • Drive and enthusiasm to provide fantastic customer service to all clients
  • Confident and effective communication and interpersonal skills
  • The ability to manage your own workload and prioritise accordingly

Benefits include:

  • Full Training and Development which includes soft skills and support with CII professional qualifications.
  • 25 days holiday plus bank holidays.
  • Free parking at the office.


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