Account Handler

5 months ago


Colchester, United Kingdom OPRA Group Full time

As an Account Handler you will have responsibility for handling renewals and adjustments with customers directly and also supporting and preparing quotations for account executives in relation to larger clients.

You will need to secure renewals generating revenue and developing the profitability of the business whilst ensuring full FCA compliance in all aspects of commercial insurance.

Ensuring a quality service is provided to all clients in accordance with their needs and requirements.

**Role Duties**:

- Actively secure renewal business by re-broking existing business to ensure the client is presented with the most suitable and cost-effective cover.
- Support the New Business team when required.
- Develop and maintain a professional working relationship with all clients and provide expert product advice and guidance.
- Ensure accuracy, efficiency and professionalism when dealing with both client and insurer and conducting related administration work.
- Conduct learning, training, and assessment exercises in accordance with the individual T&C scheme applicable to you. Identify further areas for own development as required.
- Develop and maintain effective and valuable relationships with insurers and underwriters for the benefit of the company and its clients.

**Essential Skills**:

- Working knowledge of most commercial insurance products
- Experience of working as an Account Handler in a similar broking environment (desirable)
- Experience of working to high standards of FCA compliance
- Attention to detail.
- Requirement for Cert CII, with support to attain provided.
- Highly organised individual
- Excellent customer service ability
- Proven Excel, Outlook, and Word experience
- Experience with OpenGI desirable

**Benefits**:

- Full study support and study leave to complete insurance industry professional qualifications.
- Hybrid working
- Pension
- EAP Scheme
- 22 days holiday plus bank holidays, which increases with length of service.
- A day’s holiday for your birthday
- Company annual bonus
- Free Parking
- Enhanced Maternity and Paternity package.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£34,000.00 per year

**Benefits**:

- Enhanced maternity leave
- Enhanced paternity leave
- Free parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Colchester, Essex: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: AE25078



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