Customer Service Manager

Found in: beBee S GB - 2 weeks ago


Stokeontrent, United Kingdom Adele Carr Recruitment Full time

Customer Service Manager, £35k, Stoke-on-TrentMy client a well established manufacturer, who are very well known in the area have a great opportunity for a Customer Service Manager to join the business.They are seeking a personable, hardworking and motivated individual to manage a team of 2 alongside performing Customer Service duties day to day.Duties will include;

  • Overseeing the customer services team of 2
  • Delegating workloads and ensuring prioritising tasks effectively
  • Training and developing customer service skills where necessary
  • Processing high volumes of orders onto Sage 200
  • Checking stock availability/allocate stock to orders
  • Issue picking tickets to the warehouse
  • Handling complex queries and complaints and resolving accordingly

If you have previous customer service management experience and can work well in a busy fast paced environment then please don't hesitate to apply


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