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1st/2nd IT Support Engineer

4 months ago

Warrington Cheshire, United Kingdom In Technology Group Full time €26,000

Role: 1st/2nd Line IT Engineer Location: We are looking for an enthusiastic 1st/2nd Line IT Engineer to join a hardware manufacturing company, based in Warrington.

Founded by gamers and developers, they specialise in manufacturing high performance PCs and gaming tech. The successful candidate will be responsible for providing technical support to internal users and being hands on with hardware builds including custom, gaming, desktop and water cooled PCs.

The role requires you to have a driving licence and own vehicle as support to their Warrington and Bradford offices are required on a weekly basis.

25 days holidays, plus bank holidays
~ On site free parking and free EV charging
~ Professional development opportunities
~ Paid Certifications: Microsoft Partners
~ Free breakfasts, regular free lunches, socials, etc


Be willing to help out and contribute to the build of hardware
Respond to queries via phone, email and other channels
Have a genuine interest in what they do (gamers, developers, like building PCs?)
Willing to travel to Warrington and Bradford office on a weekly basis
Good knowledge of computer hardware and software
Experience with Windows and/or Mac operating systems
Office 365, Intune, Active Directory, Servers, Security
Driving Licence and own vehicle

If you are interested in this role and have the required skill set, please apply for immediate consideration and interview.

Keywords: IT Helpdesk, Technical Support, 1st/2nd line, Customer Support, User support, Problem Solving, IT Technician, IT Engineer