1st/2nd Line Support
6 months ago
Job Title:
- 1st/2nd Line Support
- Salary:
- £24000.00 - £30000.00
- Job Type:
- Permanent
- Location:
- Warrington
- Sector:
- IT
- Job Ref:
- BBBH1113H_1707819105
Our client is seeking a 1st/2nd Line Support Engineer to join their Business Systems Support team. The role involves coordinating and providing support across various businesses, ensuring the smooth operation of company systems.
- Annual salary of £26,000.00-£30,000.00
- Access to company pension scheme
- On-site parking and profit-sharing benefits
**Role**:
Our client needs a 1st/2nd Line Support Engineer to deliver excellent IT support.
- Keeping records of all issues and queries using IT Service Management Software.
- Escalating complex issues to third-party vendors and keeping stakeholders updated.
- Becoming an expert on core business systems and supporting desktop solutions, including active directory and Microsoft Office products.
- Collaborating with the Operational Support team for onsite systems and support activities.
- Participating in User Acceptance Testing for system enhancements and updates.
- Supporting team members in testing and diagnosing technical problems.
- Upholding 'best practice' procedures and contributing to continuous improvement initiatives.
The ideal Systems Support Coordinator will have a blend of technical expertise and customer service skills.
- A minimum of 2 years' experience in a commercial environment, with a preference for those knowledgeable in retail support.
- Proficiency with the Microsoft product stack, including Exchange, AD, O365, and Intune.
- Strong analytical and problem-solving abilities, with a knack for troubleshooting.
- Exceptional customer care skills, with effective communication to resolve issues and ensure customer satisfaction.
This 1st/2nd Line Support position is an excellent opportunity for an IT professional with a passion for problem-solving and customer service. If you're ready to take on this challenging and rewarding role, we invite you to submit your CV.
If you have experience as an IT Support Technician, Helpdesk Analyst, IT Service Desk Analyst, Technical Support Specialist, or Customer Support Engineer, this Systems Support Coordinator role could be the next step in your career.
Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
-
1st/2nd Line Support
5 months ago
Warrington, United Kingdom Coburg Banks Full timeJob Title: - 1st/2nd Line Support - Salary: - £24000.00 - £30000.00 - Job Type: - Permanent - Location: - Warrington - Sector: - IT - Job Ref: - BBBH1113J_1713776492 Our client is seeking a 1st/2nd Line Support Engineer to join their Business Systems Support team. The role involves coordinating and providing support across various businesses,...
-
1st Line IT Support
6 months ago
Warrington, United Kingdom American Golf Full timeAt American Golf, we're passionate about golf and dedicated to helping golfers of all levels enhance their game. We believe in delivering exceptional service, offering expert knowledge, and providing the latest and greatest in golf products. As the largest golf retailer in Europe, we take pride in our commitment to excellence and in fostering a vibrant,...
-
2nd/3rd Line Support
6 months ago
Warrington, United Kingdom Coburg Banks Full timeJob Title: - 2nd/3rd Line Support - Salary: - £45000 - £50000 - Job Type: - Permanent - Location: - Warrington - Sector: - IT - Job Ref: - CT2ND3RDSAB_1700564810 **Job Title: 2nd/3rd Line Support** **Location: Warrington** **Salary: Circa £45,000 to £50,000** **Benefits: Pension, Attractive Profit Share Scheme** This is a growth opportunity for...
-
2nd Line Infrastructure Support Specialist
4 weeks ago
Warrington, Warrington, United Kingdom Lotus Recruitment Full time2nd Line Infrastructure Support Specialist Job OpportunityLocation: Warrington (Onsite 5 days a week)Salary: Competitive (DOE)Experience: Minimum 3 years in 2nd Line SupportRole Summary: We are seeking a skilled 2nd Line Infrastructure Support Specialist to join our IT team in Warrington. This role offers the opportunity to work with a variety of IT systems...
-
1st Line Support/customer Services
5 months ago
Warrington, United Kingdom Adele Carr Recruitment Full time**A fantastic opportunity for an 1st Line IT Support/Customer Services Advisor** Working for this fast growing, international company you will have opportunity to learn as well as being looked after with a superb salary and benefits package: Salary £26K - Company pension scheme - Ability to purchase an additional holidays - Private healthcare including...
-
2nd Line Infrastructure Support Specialist
3 weeks ago
Warrington, Warrington, United Kingdom Lotus Recruitment Full timeWe are seeking a highly skilled 2nd Line Infrastructure Engineer to join our IT team in Warrington. This role offers the opportunity to work with a variety of IT systems and solutions providing in-depth technical support and contributing to the security and efficiency of our IT infrastructure.Key Responsibilities:Deliver advanced 2nd Line support for Mac/PC...
-
2nd Line Infrastructure Engineer
3 months ago
Warrington, United Kingdom Lotus Recruitment Full time2nd Line Infrastructure Engineer JobOpportunityLocation: Warrington (Onsite5 days aweek)Salary:(DOE)Experience:Minimum 3 years in 2nd Line SupportRole Summary: We are seekinga skilled 2nd Line InfrastructureEngineer to join our IT team in Warrington. Thisrole offers the opportunity to work with a variety of IT systemsand solutions providing indepth technical...
-
2nd Line Infrastructure Engineer
2 months ago
Warrington, United Kingdom Lotus Recruitment Full time2nd Line Infrastructure Engineer Job Opportunity Location: Warrington (Onsite 5 days a week)Salary:(DOE)Experience: Minimum 3 years in 2nd Line Support Role Summary: We are seeking a skilled 2nd Line Infrastructure Engineer to join our IT team in Warrington. This role offers the opportunity to work with a variety of IT systems and solutions providing...
-
2nd Line Infrastructure Engineer
2 months ago
Warrington, United Kingdom Lotus Recruitment Full time2nd Line Infrastructure Engineer Job Opportunity Location: Warrington (Onsite 5 days a week)Salary:(DOE)Experience: Minimum 3 years in 2nd Line Support Role Summary: We are seeking a skilled 2nd Line Infrastructure Engineer to join our IT team in Warrington. This role offers the opportunity to work with a variety of IT systems and solutions providing...
-
1st line
1 month ago
Warrington, United Kingdom CV-Library Full timeTechnical Support - IT & Communications - £22-25K Based in Warrington This company are looking for an IT Customer Support professional who loves working with technology - inlcuding hardware and software, as well as communications systems. Ideally you will have: ** Interest in IT, tech and communications ** Good Problem solving and Customer Service...
-
1st line
3 weeks ago
Warrington, United Kingdom Shift F5 Limited Full timeTechnical Support - IT & Communications - £22-25KBased in WarringtonThis company are looking for an IT Customer Support professional who loves working with technology - inlcuding hardware and software, as well as communications systems.Ideally you will have:** Interest in IT, tech and communications** Good Problem solving and Customer Service skills **...
-
IT Support Specialist in Warrington
4 weeks ago
Warrington, Warrington, United Kingdom Oscar Associates (UK) Limited Full timeCompany OverviewOscar Associates (UK) Limited is a reputable managed service provider that strives to deliver a wide range of projects and professional end-user support. Our company is led by industry experts who will share their knowledge and help you develop your skills.Job DescriptionWe are seeking a talented 2nd Line Engineer to join our team in...
-
IT Infrastructure Specialist
6 days ago
Warrington, Warrington, United Kingdom CV-Library Full time**IT Field Engineer Role Overview:**We are seeking an experienced IT Field Engineer to join our team, providing 1st and 2nd line support on software/network and IT hardware troubleshooting. This is an excellent opportunity to develop your skills in a fast-paced environment.The Role:Troubleshoot and resolve technical issues for clients.Provide 1st and 2nd...
-
Network Support Professional
6 days ago
Warrington, Warrington, United Kingdom CV-Library Full time**Job Description:** We are looking for a skilled Network Support Professional to join our growing team. In this role, you will provide technical support for clients, troubleshoot and resolve issues, and maintain client networks and infrastructure.The Key Responsibilities:Troubleshooting and resolving technical issues.Providing 1st and 2nd line support for...
-
IT Support Specialist
2 weeks ago
Warrington, Warrington, United Kingdom American Golf Full timeIT Support Specialist Job DescriptionWe are seeking an IT Support Specialist to join our team at American Golf. In this role, you will provide technical assistance to our employees, ensuring that our systems are optimized and our team remains productive.Key Responsibilities:Provide first-level technical support to end-users via phone, email, or in person,...
-
IT Support Specialist
4 weeks ago
Warrington, Warrington, United Kingdom American Golf Full timeAt American Golf, we're passionate about delivering exceptional service and support to our team. As a key member of our IT department, you'll play a crucial role in diagnosing and resolving technical issues quickly and efficiently.This position offers a unique blend of technical expertise and exceptional service skills, ensuring our systems are optimized and...
-
Semi Skilled Joiner
6 months ago
Warrington, United Kingdom People 3 Construction Ltd Full time**Semi Skilled Joiner - Warrington - Modular Construction** We are recruiting Semi Skilled Joiners for a rapidly growing Modular Building company in Warrington. Duties will include: - 1st and 2nd fix modular assembly - 1st and 2nd fix joinery - Cutting, measuring & finishing - General joinery work - Boarding walls **Job Types**: Full-time,...
-
Care Leaver Service Support Specialist
5 days ago
Warrington, Warrington, United Kingdom Social 1st Full timeAbout our Care Leavers ServiceAt Social 1st, we are seeking a highly motivated and outstanding Personal Advisor to join our team in Warrington. This GOOD-rated service provides vital support to care leavers in the region.Key Responsibilities:Deliver high-quality support services to care leavers in Warrington and surrounding areas.Collaborate with local...
-
Career Development Specialist
5 days ago
Warrington, Warrington, United Kingdom Social 1st Full timeAbout Social 1st:We are a well-established organisation in the sector, committed to providing exceptional support to our service users.Role Overview:As a Personal Advisor, you will be responsible for delivering high-quality support to our care leavers, helping them to achieve their goals and overcome challenges.Key Responsibilities:Provide tailored support...
-
Senior Technical Engineer
5 days ago
Warrington, Warrington, United Kingdom CV-Library Full time**Senior Technical Engineer Job:** Join our team as a Senior Technical Engineer and take on the challenge of providing technical support to our clients. As a key member of our team, you will be responsible for troubleshooting and resolving technical issues, maintaining client networks and infrastructure, and working closely with our team to deliver...