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Senior Technical Support Engineer

2 months ago

Northwich Cheshire, United Kingdom Fruition IT Full time

Role : IT Support Engineer Salary : Up to £40,000
Benefits : 26 days holiday + bonus + private medical + excellent further benefits
Northwich Hybrid - 3x Week In-Office + 2 Day WFH - 37.FruitionIT are currently hiring for an IT Support Engineer to join the IT team of a global Industrial Company with almost 2000 employees across the UK, US & Canada; This IT Support Engineer will maintain c50 virtual servers & c100 endpoints within a VERY unique working environment, this is no normal office. The role will work within a small tight-knit team alongside one other 3 rd Line Engineer, reporting directly into the IT Manager.

This client are a Microsoft, Cisco, Aruba house, so you will have the opportunity to work with industry leading technologies, including: Windows Server, Azure, VMWare, O365 stack: Cisco/Aruba Networking - Switches, Access Points, Routers.

Main responsibilities of the role - IT Support Engineer
To provide 1st, 2nd and 3rd lines of response to support issues communicated to Helpdesk
Responsible for the daily administration, IT support, and maintenance of UK infrastructure
Active in the provisioning of IT services throughout the organization both on premise and cloud offerings

You will also have the opportunity to - IT Support Engineer
~ Work closely with the more senior 3 rd Line Engineer & IT Manager, outlining a clear path for progression


Essential skills & experiences - IT Support Engineer
Proven experience in the 1st to 3rd Line of IT Support
Technical experience of a Microsoft stack
(Windows, Azure, Intune, 365, Teams, SharePoint, Exchange)
~ Experience within retail, industrial, commercial industries
CompTIA + // CCNA // Security qualifications

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age