Part-time Front of House Team Leader
3 weeks ago
The Front of House Team Leader will be responsible for overseeing 2 members of staff and will involve coordinating their daily tasks resulting in providing a professional and efficient reception and meeting room service.
30 pm Mon to Fri. This company offers a competitive salary together with an extensive benefits package
The principal duties of the position are to provide professional and efficient reception and meeting room management services. The Front of House team operate as part of the Administration department which provides wide-ranging office support services.This is a very varied role with responsibilities spanning meeting room management, facilities management and team supervisory responsibilities too.
Meeting and greeting of clients and visitors
Setting up meeting rooms in the requested configurations, ensuring all audio visual equipment is working correctly and some re-sitting of meeting room furniture
Managing internal events in our Hub / Terrace (breakout areas) such as departmental breakfasts, seasonal events
Ensuring the facilities (kitchens, breakout areas etc) are in good order and stocked with the necessary supplies
Assisting the Department Manager with the setting of aims & objectives for self and FOH team members in the performance review process
Providing cover for Reception / switchboard as necessary
~ Previous customer-facing hotel & catering / corporate catering experience
Experience of using a switchboard
Good IT skills including Microsoft Outlook & Teams with basic Excel
Room booking software experience (we use Condeco) is desirable but not essential
Flexibility of hours worked, duties undertaken, including travel to and work from other company offices is required
26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly) with options to buy & sell holiday
~ Private medical insurance
~ Discounted gym memberships, critical illness and dental insurance through our flexible benefits
~ Eye care vouchers
~ Cycle to work scheme
~ Digital GP services
Competitive pension scheme
Discretionary bonus scheme
High street discounts
Season ticket loans
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