Front of House Coordinator
2 weeks ago
Competitive Salary and bonus and benefits are on offer for this role.
We require a highly organized and experienced individual to join our team as a Front of House Coordinator / Team Leader.
The ideal candidate will have previous experience in front of house, catering and supervision.
- Manage meeting room bookings using Condeco room booking software.
- Greet clients and visitors and set up meeting rooms for conferences and events.
- Ensure that all audio visual equipment is working correctly and arrange furniture accordingly.
- Order and serve refreshments during meetings.
- Manage internal events in our Hub / Terrace (breakout areas) such as departmental breakfasts and seasonal events.
- Ensure that the facilities (kitchens, breakout areas etc) are in good order and stocked with necessary supplies.
- Supervise two Front of House staff members and manage daily breaks and tasks.
- Assist the Department Manager with the setting of aims and objectives for self and FOH team members in the performance review process.
- Provide cover for Reception / switchboard as necessary.
- Organize and attend regular FOH team meetings.
We are looking for someone with the following skills and experience:
- Previous customer-facing hotel and catering / corporate catering experience.
- Experience of using a switchboard.
- Well organized with the ability to work on own initiative and supervise a team with fluctuating workload.
- Great communication skills with a friendly and sociable personality.
- Good IT skills including Microsoft Outlook and Teams with basic Excel.
- Room booking software experience (Condeco) is desirable but not essential.
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