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Experienced Front of House Manager

2 months ago

United Kingdom Front Marketing Recruitment Full time

To 50k plus bonus. This is a corporate role - working Monday to Friday in an corporate building in Mayfair. If you have supervised / managed within a Hotel, Private Members Club, Cabin Crew or Restaurant then this could be for you. Working 5 days a week. 25 days holiday plus bank hols. We are looking for a manager with a hunger to achieve and impress, someone with experience in people management, working in a 5* setting.

Client Experience Management: Conduct regular client service reviews to ensure high service levels are maintained. Address client complaints promptly. Manage pre-move-in and pre-move-out meetings with clients, handling associated tasks and inventories.
Conduct audits for Health and Safety, Fire, and other Risk Assessments. Report directly to the Operations Director on performance and operational matters. Team Management: Ensure your Assistant Manager is fulfilling their roles and responsibilities effectively.
Financial Management: Take responsibility for revenue and budgeting. Oversee and manage pre-billing checks, dilapidations, and deposit returns. Manage billing, debt chasing, and other financial matters with clients.
Oversee basic HR functions for site staff, including disciplinary actions, performance management, and probation reviews.

We welcome applications from all suitably qualified individuals regardless of race, gender, disability, religion/belief, sexual orientation, or age.