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IT Help Desk Apprentice

2 months ago

Bath Somerset, United Kingdom Rotork Full time

This is a fantastic role to kick-start your career within IT, where you will get to be heavily involved in the service desk. Are you a college student looking for the next step after your studies?
 
 
Reporting to the Global IT Service Level Manager, this role is positioned within our IT function to work in a wider, global team.
 
In this role you will support the Service Desk ticket system, attempting to ensure processes and best practice are followed, executed correctly and improved. Playing a key role in global IT support will be critical whilst following triage processes to resolve issues and ensuring that you escalate to 2nd Line when appropriate.
 
The successful candidate will be enthusiastic and passionate about IT, have good communication skills to be able to speak to all levels of stakeholder and be able to adapt to new situations and challenges.
 
 
Basic knowledge of desktop environments (XP/Windows 7, Windows 10)
Basic IT knowledge
 
 
Enthusiastic and passionate about IT
Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide. From oil and gas to water and shipping, pharmaceuticals and food- these are the flows on which our modern world depends.
Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably.
Rotork is going through an exciting period of change and growth, building on our existing market leadership.