Senior Manager, Diversity and Inclusion

7 days ago

Lewes East Sussex, United Kingdom Glyndebourne Full time €40,000

12 Month Fixed-Term contract from January 2025
We are currently recruiting for an experienced Press Manager to join us on a Fixed-Term contract.

Glyndebourne is committed to delivering the highest quality proactive and reactive media communications to spotlight our seasonal priorities and play a crucial role in establishing Glyndebourne's long-term strategic positioning in the public sphere. 

This role leads the planning, development, and execution of press and PR campaigns to generate impactful media coverage that aligns with our strategic, audience, and sales goals. 

The successful candidate will excel at fostering strong relationships with key internal and external stakeholders, collaborating with cross-functional teams, and actively contributing to the overall effectiveness of the communications department. 

Strategy & Planning
Lead the strategic design and delivery of press and PR campaigns that effectively highlight Glyndebourne’s brand and support audience development, sales growth, and overall strategic goals.
Establish key performance indicators (KPIs) and targets for all press and PR campaigns, ensuring alignment with Glyndebourne's broader strategic vision.
Develop tailored media strategies for different aspects of the company’s work—performances, outreach, events, and digital content—to ensure a nuanced approach for each audience.
Reputation management
Develop detailed risk assessment protocols for handling potentially sensitive stories, ensuring mitigation of negative impacts and proactive reputation management.
Maintain and safeguard Glyndebourne’s corporate image and brand integrity by engaging directly with media to correct inaccuracies, challenge misconceptions, and articulate consistent messaging.

Cultivate and expand Glyndebourne's network of relationships with a diverse range of media contacts, including mainstream, specialist, national, and international outlets, as well as key digital influencers.
Oversee the daily running of a highly responsive, service-focused press office, ensuring all media enquiries are handled in a time-sensitive manner, with professionalism and attention to detail.
Produce and oversee the creation and distribution of high-quality media materials, including press releases, thought leadership articles, case studies, Q&As, briefings, and other collateral, ensuring all outputs are on-message, creative, and timely.
Prepare, coach, and provide thorough media briefings to senior staff, and as appropriate, with artists and talent, ensuring effective delivery of key messages and media preparedness.
Develop and oversee comprehensive monitoring and evaluation processes for press campaigns, ensuring data-driven assessments that inform broader communication strategies.
Lead the analysis of media coverage, providing detailed reports that assess campaign performance against KPIs, and draw insights to enhance future efforts.
Act as a key connector between marketing, audience insight, and digital media teams, driving a fully integrated approach that aligns media efforts with overarching campaigns and decision-making processes.
Offer additional coverage and support to the Head of Marketing and Director of Audiences, as well as junior team members, including deputising in meetings, project oversight, and other responsibilities as required.

Excellent knowledge of the media landscape, preferably with a strong network of media contacts relevant to Glyndebourne’s work.
Excellent relationship management skills with the ability to manage partner relationships.
Excellent planning & project management skills with good attention to detail and ability to prioritise and meet demanding deadlines.
The contractual hours of work are 35 hours per week 9:30am - 5:30pm Monday - Friday with a one hour lunch break. Due to the nature of this role you will be required to work out of hours and weekends, especially during the Festival period (May - August)

6 weeks) holiday inclusive of bank holidays, per annum, pro rata. 

Free Pilates and Zumba classes, once a week
Corporate Gym memberships
Subsidised electric car charging
Cycle to Work scheme
Free tea and coffee
Discount at the Glyndebourne shop
Free on-site parking 
Discount at various highstreet retailers through the Glyndebourne benefits hub

We promote equality, diversity and inclusion in our workplace and actively encourage applicants from all backgrounds to apply for vacancies, including ethnically diverse and disabled candidates, who are currently under-represented in our workforce.

To help us monitor the effectiveness of our commitment to diversity and inclusion and our supporting policies and procedures, we ask all job applicants to complete our anonymised and confidential Equal Opportunities monitoring form .

As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential criteria for our vacancies.

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