Complaints Advisor

3 weeks ago


Calderdale West Yorkshire, United Kingdom Touch Talent Limited Full time

Service Customer Advisor

Halifax

System data records administration

- Promote additional value-added services providing by the company to build customer contract database

- Provide support for service contract preparation involving quotations, tenders, correspondence and communication for both existing and new customers

- Provide internal key customer account support where applicable

- Resolve and close customer complaints applicable to your actions

- Other ad-hoc tasks necessary to support the business

Proficiency in using CRM software and other customer service tools to manage inquiries and track customer interactions.

* additional certification or training in customer service is a plus.

Competitive compensation package with benefits, including health insurance, retirement plans, and professional development opportunities.

* Ongoing training and career advancement opportunities to enhance your skills and grow within the organization.


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