Client Advisor Assistant

2 weeks ago


Huddersfield West Yorkshire, United Kingdom Cldrecruitment Full time

Claims Assistant Huddersfield £20,500 + DOE A very exciting opportunity has arisen for a Claims Assistant to join a personal injury law firm. Main Duties: - Receive inbound claim enquiries via telephone - Handle inbound and outbound customer calls - Accurately obtain and update the case management system with all relevant customer and claim detail - Assess the potential success of the claim - Effectively identify the most appropriate protocol to begin the claim - To conduct themselves with empathy and professionalism at all times whilst delivering high levels of customer satisfaction - Pro-actively communicating with our customer's to assist them in beginning their claim - Assist the Fee Earner's with tasks as required Skills Required: - Minimum of 5 GCSE's - Maths and English are essential - Experience of working within a fast paced customer centric environment is desirable - Experience and knowledge of personal injury claims is desirable - Experience and knowledge of handling customer telephone calls is essential If you have experience working within a Claims Advisor or Customer Service role and are interested in this position please apply ASAP Seniority level Mid-Senior level

Employment type Full-time

Industries Business Consulting and Services
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