Head of Innovation Management

3 weeks ago


Milton Keynes Buckinghamshire, United Kingdom Addition+ Full time

We are currently recruiting for a global financial services provider, for the role of Head of Incident & Problem Management. It’s an exciting new opportunity to work for a recognised leader that have been in operation for over 100 years and now have over 14 million active customers and currently going through an exciting transformation phase
Managing the major incident and problem management team taking
Providing strategic direction and guidance for incident and problem management processes and procedures
Establishing and maintaining incident and problem management policies and SLAs
Analysing incident and problem trends and performance metrics to identify areas for improvement
Proven track record of service management experience in a complex environment
Strong relationship building and management with both internal and external stakeholders
Strong experience of implementing and managing ITIL services
Excellent experience in banking / financial industry, this is desirable
Major transformation and continuous Improvement leadership, this is desirable
Competitive Benefits, including health, dental, and vision insurance
Car Allowance & Discretionary Bonus
Opportunities for professional development and career growth
Flexible working arrangements
This is an excellent opportunity for an experienced Head of Incident & Problem Management to join a global leading financial services provider, that are invested in innovation.
For further information on this Head of Incident & Problem Management position, apply below
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



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