Contact Centre Improvement Lead

Service Improvement Lead Monday-Friday Temporary on going role £27.88per hour PAYE Based in Norwich Hybrid - mainly working from home with occasional meeting in More, London once a quarter. May go to the office 2-3 days to observe how the work is happening. Additional workload is due to an internal operational model reorganisation within Service...

Find jobs in the automotive retail industry About the roleAn exciting opportunity has arisen for a Porsche Reservations Advisor to develop our growing Customer Contact Centre within the Specialist division.The role will be situated primarily at our office within Porsche Centre Leicester with the potential for the opportunity for home working once your...

Are you an experienced Contact Centre Manager looking for a new challenge? Our client, is looking for a Analytical and Performance Driven Manager to join their team in Manchester City Centre. This company is all about redefining financial inclusion, providing bespoke lending solutions to UK homeowners and challenging traditional norms. As a Contact Centre...

Are you an experienced Contact Centre Manager looking for a new challenge? Our client, is looking for a Analytical and Performance Driven Manager to join their team in Manchester City Centre. This company is all about redefining financial inclusion, providing bespoke lending solutions to UK homeowners and challenging traditional norms. As a Contact Centre...

Are you an experienced Contact Centre Manager looking for a new challenge? Our client, is looking for a Analytical and Performance Driven Manager to join their team in Manchester City Centre. This company is all about redefining financial inclusion, providing bespoke lending solutions to UK homeowners and challenging traditional norms. As a Contact Centre...

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. We have an exciting opportunity for an Contact Centre Sales Manager to join our team based in Thurrock . You will join us on a full-time, permanent basis and in return will receive a competitive salary of £45,000 + Commision per annum . Here at...

Belmont Recruitment are recruiting for a Contact Centre Improvement Lead to work with Newham Council on a 3 to 6 month contract with the view to extend. Corporate Contact Centre including telephony systems and channel shift * Workforce planning and performance management * Quality assurance and system and service development * To act as a lead operational...

Belmont Recruitment are recruiting for a Contact Centre Improvement Lead to work with Newham Council on a 3 to 6 month contract with the view to extend. Corporate Contact Centre including telephony systems and channel shift * Workforce planning and performance management * Quality assurance and system and service development * To act as a lead operational...

Belmont Recruitment are recruiting for a Contact Centre Improvement Lead to work with Newham Council on a 3 to 6 month contract with the view to extend. Corporate Contact Centre including telephony systems and channel shift * Workforce planning and performance management * Quality assurance and system and service development * To act as a lead operational...

We are searching for an experienced Contact Centre Business Development Manager. You need to have experience selling Customer Contact/SaaS into Contact Centre's. You must have a background of dealing with customers, negotiating with customers, be passionate with a drive to succeed and want to develop a career in sales. Your role will involve: ...

**Key Responsibilities**: - Ensuring high levels of quality of service delivery in all areas of the contact centre business. - Reporting to senior management on all aspects of Quality and Risk. - Functional Responsibility for quality management across full range of business services. - Experience working in a similar environment in a Management position -...

Job Title: Complaints Specialist PURPOSE SUMMARY: You will be responding to and processing all customer enquiries through the provision and collation of timely and accurate information and the completion of all relevant transactions. Through day to day actions ensure compliance of all regulatory requirements and industry standards. To enhance the brand...

Job Title: Complaints Specialist PURPOSE SUMMARY: You will be responding to and processing all customer enquiries through the provision and collation of timely and accurate information and the completion of all relevant transactions. Through day to day actions ensure compliance of all regulatory requirements and industry standards. To enhance the brand...

Customer service / Aftersales Advisor Vacancy - Hinckley Location: Hinckley Salary: Salary: 24,000 Working Hours: Mon - Fri 10am - 6pm OC17359 We are recruiting for an experienced Service Advisor / Parts Advisor for our clients workshop in Hinckley. This is a exiting opportunity for a Service Advisor / Parts Advisor to join a state of the art...

Customer Service Advisor £13 per hour Monday to Friday 8am-8pm, Saturday and Sunday 9am-5pm (you will only work 5 shifts per week, 8 hours per shift and rotas will be provided 6 weeks in advance) Office-based in Bradley Stoke (BS32) RAC is the UK's leading name in the motor breakdown industry and are currently looking to add a number of advisors to...

Customer Service Advisor GBP13 per hour Monday to Friday 8am-8pm, Saturday and Sunday 9am-5pm (you will only work 5 shifts per week, 8 hours per shift and rotas will be provided 6 weeks in advance) Office-based in Bradley Stoke (BS32) RAC is the UK s leading name in the motor breakdown industry and are currently looking to add a number of advisors to...

The Head of Customer Service leads the Customer Support and Service Management departments to deliver world-class customer service to all customers and partners. They champion a customer-centric culture that inspires our colleagues to exceed SLAs. Key Responsibilities Service ethos, ticket and escalation resolution Deliver to a Customer Service...

The Head of Customer Service leads the Customer Support and Service Management departments to deliver world-class customer service to all customers and partners. They champion a customer-centric culture that inspires our colleagues to exceed SLAs. Key Responsibilities Service ethos, ticket and escalation resolution Deliver to a Customer Service...

The Head of Customer Service leads the Customer Support and Service Management departments to deliver world-class customer service to all customers and partners. They champion a customer-centric culture that inspires our colleagues to exceed SLAs. Key Responsibilities Service ethos, ticket and escalation resolution Deliver to a Customer Service...

The Head of Customer Service leads the Customer Support and Service Management departments to deliver world-class customer service to all customers and partners. They champion a customer-centric culture that inspires our colleagues to exceed SLAs. Key Responsibilities Service ethos, ticket and escalation resolution Deliver to a Customer Service...