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Customer Services Team Leader

4 months ago

Malmesbury Wiltshire, United Kingdom Siamo Recruitment Full time

We here at Siamo Recruitment are working with a leading SME, thriving within the energy industry looking to onboard a passionate and developing Customer Service Executive.
With a growing customer base our client is looking for a hard working an personable talent to thrive within a small business, understanding their customer needs and delivering exceptional Customer Service through the phone and email to their customers.
Reduced working week offering an early finish Friday
25 days annual leave + bank holidays
Career progression and mentorship available
This Customer Service Executive role has the below responsibilities:
Providing support to customers through calls and emails
Managing selected customers accounts providing them with support
Logging all customer updates via CRM
Formulating data reports
Supporting the head of operations with adhoc duties
This Customer Service Executive role requires the below exposure and skillsets:
Previous exposure within Customer Service is essential
Previous experience logging customer data on a CRM
Microsoft Office proficient including Microsoft Excel
Passionate towards Customer Service
FULL UK Driving License