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Customer Service Representative

2 months ago

Malmesbury, Wiltshire, United Kingdom Siamo Recruitment Full time

We are working with a thriving firm, a specialist within a bespoke industry, that is growing its client base.

Our client is looking for a passionate Customer Service Executive to join their customer services department.

Effectively managing the customer journey from a help point of view, the successful candidate will contain varied responsibilities.

Key responsibilities include:

  • Managing customer inquiries and resolving issues in a timely and professional manner.
  • Providing exceptional customer service and support to ensure customer satisfaction.
  • Collaborating with internal teams to resolve customer complaints and improve overall customer experience.
  • Developing and implementing processes to improve customer service efficiency and effectiveness.

This is an exciting opportunity for a motivated and customer-focused individual to join a dynamic team and contribute to the growth and success of our client.