Customer Service Representative

4 weeks ago


Malmesbury, Wiltshire, United Kingdom Tandem Talent Ltd Full time

{"h1": "Customer Care Executive", "p": "At Tandem Talent Ltd, we're seeking a skilled Customer Care Executive to join our team. As a key player in our Customer Care team, you'll be responsible for delivering exceptional service to outdoor enthusiasts.

Your Key Responsibilities:

* Provide outstanding service via telephone, chat, and email
* Build rapport quickly to understand and meet each customer's unique needs
* Represent our company with passion, ensuring a positive and friendly experience throughout the customer journey
* Drive sales through excellent customer service and product knowledge
* Maintain high accuracy and attention to detail
* Meet departmental and personal service level agreements and KPIs in line with company standards

What We're Looking For:

* Excellent people skills and a confident, positive attitude
* Experience in customer service or a related field
* Ability to work in a fast-paced environment and meet deadlines
* Strong communication and problem-solving skills

If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you

Apply now to take the first step in your exciting career journey with Tandem Talent Ltd."}



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