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Account Executive/Account Director

2 months ago

United Kingdom Staffline Recruitment Ireland Full time

Key Account Executive Location: Belfast
Benefits: Reward & Recognition Scheme, Private Healthcare, Life Assurance, Pension, 36 days annual leave including Public Holidays
We are seeking a proactive and dedicated Key Account Executive to join our team. This role is pivotal in developing, organising, and administering comprehensive services designed to ensure optimum efficiency and effectiveness for our client contracts, ensuring both client satisfaction and profitability.
The Account Executive will be responsible for developing, organising and administering the Company’s comprehensive service designed to ensure optimum efficiency and effectiveness to the client contract and ensure profitability. This is a role that will suit someone who is looking to development in the company, consideration/support will be given to complete CIPD level 3+.
Register candidates in line with legal and ethical compliance specifically but not limited to Eligibility to Work, Ethical Compliance, EAA, AWR, and GLAA if applicable.
Where agreed with Client, deliver Client specific training such as manual handling, induction etc.
Client Management
Work with Senior Key Account Executive and wider team to provide innovative service delivery solutions and recommend solutions which will add value to the service.
Review service with client on an ongoing basis to assess performance prepare manpower planning and suggested service improvements.
Deliver service against client SLA.
Provide management information and reports specifically outlined within the SLA.
Issue Client Satisfaction surveys and implement any improvements in a timely manner.
Provide general advice and guidance to temporary workers e.g. performance management, absence management.
Issue Client/Candidate feedback surveys.
Compliance Management
Ensure all operations are fully compliant, with processes and procedures being met ethically and legally and in accordance with Company Policy and Procedures.
Ensure Branch Quality Audits are completed and up to date monthly.
Minimum of 6 months experience in account management or recruitment.
GCSE English and Maths at Grades A-C or equivalent.
Qualities & Disposition:
Apply today to join our team and help us deliver exceptional service to our clients.