1st Line
4 weeks ago
Technical Support Analyst/ 2nd Line Support Engineer - Swinton - £30/35k
We are looking for a fabulous, experienced and passionate Technical Support Engineer to come and join an amazing manufacturing company based in Swinton.
This is on-site and will require 5-days a week in their office in Swinton
Troubleshooting and resolving hardware and software issues.
Assisting in the maintenance and administration of the IT systems this includes user account permissions and access control.
Working/ supporting documentation of procedures, troubleshooting steps and systems creation and configuration of knowledge base articles.
Develop and maintain system monitoring and endpoint management systems.
Physical installation of technical devices, servers etc. 2+ years experience in a Technical Support role
~ Supporting and managing Windows Desktop and Office Applications.
~ Strong experience with Microsoft products (Active Directory, Exchange, Device Manager (intune) for BYOD & Windows and Teams
~ Experience with Android corporate devices
~ SharePoint user and site administration.
~ Understanding Networking Protocols TCP/IP, DNS, DHCP, RADIUS and basic routing and group policies.
~ Basic understanding of threat analysis and endpoint security.
We are looking for candidates ASAP for this position
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