1st line/Application Support Analyst
3 weeks ago
1st Line/Application Support Analyst - Manchester - £38K Here at Venchr, we are looking for an Application Support Analyst who will be a key member of our client's Operations Team, you'll provide crucial first-class application support, directly contributing to maintaining uninterrupted service for their users. In this role, you'll be the main point of contact for their support operations, handling incoming requests and providing first-line support for their apps, websites, and CMS. You'll communicate directly with clients via email and phone to resolve issues, ensuring compliance with our SLA for timely support. Additionally, you'll manage the flow of support tickets, including escalation, and maintain ongoing communication about the status of these issues with clients. Your responsibilities will also include working closely with the Product Team to log enhancement requests and with the customer success team to leverage upselling and cross-selling opportunities. Skills and Experience Required: Quick learner with a strong understanding of software solutions. Excellent problem-solving, analytical skills, and ability to diagnose software issues. Strong communication skills, capable of empathetic and adaptive interactions. Experience in managing multiple tasks and prioritizing effectively. Committed to delivering high-quality customer service. Proficiency in standard IT hardware and Microsoft Excel. A positive attitude and a good sense of humour. Interested in this role? We'd love to hear from you Please send your CV to Tommy@venchr.co.uk
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1st Line Application Support Analyst
2 weeks ago
Manchester, United Kingdom Venchr Full timeJob Description 1st Line/Application Support Analyst - Manchester - £38K Here at Venchr, we are looking for an Application Support Analyst who will be a key member of our client's Operations Team, you'll provide crucial first-class application support, directly contributing to maintaining uninterrupted service for their users. In this role, you'll be...
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1st Line Application Support Analyst
2 months ago
Manchester, United Kingdom Venchr Full time1st Line/Application Support Analyst - Manchester - £38K Here at Venchr, we are looking for an Application Support Analyst who will be a key member of our client's Operations Team, you'll provide crucial first-class application support, directly contributing to maintaining uninterrupted service for their users. In this role, you'll be the main point of...
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1st Line Application Support Analyst
2 months ago
Manchester, United Kingdom Venchr Full time1st Line/Application Support Analyst - Manchester - £38K Here at Venchr, we are looking for an Application Support Analyst who will be a key member of our client's Operations Team, you'll provide crucial first-class application support, directly contributing to maintaining uninterrupted service for their users. In this role, you'll be the main point of...
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1st line/Application Support Analyst
4 hours ago
Manchester, United Kingdom Venchr Full time1st Line/Application Support Analyst - Manchester - £38K Interested in this role You can find all the relevant information in the description below.Here at Venchr, we are looking for an Application Support Analyst who will be a key member of our client's Operations Team, you'll provide crucial first-class application support, directly contributing to...
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Manchester, United Kingdom Hunter Selection Limited Full timeJunior/Graduate 1st Line Application Support Analyst - to £25K I am seeking a Graduate Application Support Analyst to join a fantastic company who are based in Manchester. The right Graduate Application Support Analyst will possess excellent customer service skills. The role will suit a graduate with a Computer Science, Maths or Data-driven degree, or a...
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1st Line Support Analyst
6 days ago
Manchester, United Kingdom Venchr Full time1st Line Support Analyst - Manchester - £38KTo be considered for an interview, please make sure your application is full in line with the job specs as found below.Here at Venchr, we are looking for a support analyst who will be a key member of our client's Operations Team, you'll provide crucial first-class application support, directly contributing to...
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1st Line Support Analyst
5 days ago
Manchester, United Kingdom Venchr Full time €38,000Job Description 1st Line Support Analyst - Manchester - £38K Here at Venchr, we are looking for a support analyst who will be a key member of our client's Operations Team, you'll provide crucial first-class application support, directly contributing to maintaining uninterrupted service for their users. In this role, you'll be the main point of contact...
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1st Line Support Analyst
4 days ago
Manchester, United Kingdom Venchr Full time €38,0001st Line Support Analyst - Manchester - £38K Here at Venchr, we are looking for a support analyst who will be a key member of our client's Operations Team, you'll provide crucial first-class application support, directly contributing to maintaining uninterrupted service for their users. In this role, you'll be the main point of contact for their support...
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1st - 2nd IT Line Support Analyst
2 weeks ago
Salford, Greater Manchester, United Kingdom ShortList Recruitment Limited Full timeIT Support Analyst ShortList Recruitment have an exciting IT Support Analyst role for a market-leading business based in Bolton, who are in the process of building out their IT function. The role is providing 1st line support to end-users via phone, email, and in person. It would suits someone with experience in a similar role using Microsoft technology,...
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1st line/Application Support Analyst
3 weeks ago
Manchester, United Kingdom Venchr Full time1st Line/Application Support Analyst - Manchester - £38K Interested in this role You can find all the relevant information in the description below.Here at Venchr, we are looking for an Application Support Analyst who will be a key member of our client's Operations Team, you'll provide crucial first-class application support, directly contributing to...
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1st line/Application Support Analyst
4 weeks ago
Manchester, United Kingdom Venchr Full time1st Line/Application Support Analyst - Manchester - £38K Interested in this role You can find all the relevant information in the description below.Here at Venchr, we are looking for an Application Support Analyst who will be a key member of our client's Operations Team, you'll provide crucial first-class application support, directly contributing to...
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1st line/Application Support Analyst
3 weeks ago
Manchester, United Kingdom Venchr Full time1st Line/Application Support Analyst - Manchester - £38K Interested in this role You can find all the relevant information in the description below.Here at Venchr, we are looking for an Application Support Analyst who will be a key member of our client's Operations Team, you'll provide crucial first-class application support, directly contributing to...
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1st line/Application Support Analyst
4 weeks ago
Manchester, United Kingdom Venchr Full timeJob Description1st Line/Application Support Analyst - Manchester - £38K Here at Venchr, we are looking for an Application Support Analyst who will be a key member of our client's Operations Team, you'll provide crucial first-class application support, directly contributing to maintaining uninterrupted service for their users.In this role, you'll be the main...
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1st line/Application Support Analyst
3 weeks ago
Manchester, United Kingdom Venchr Full timeJob Description 1st Line/Application Support Analyst - Manchester - £38K Here at Venchr, we are looking for an Application Support Analyst who will be a key member of our client's Operations Team, you'll provide crucial first-class application support, directly contributing to maintaining uninterrupted service for their users. In this role,...
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1st line/Application Support Analyst
2 weeks ago
Manchester, United Kingdom Venchr Full timeJob Description 1st Line/Application Support Analyst - Manchester - £38K Here at Venchr, we are looking for an Application Support Analyst who will be a key member of our client's Operations Team, you'll provide crucial first-class application support, directly contributing to maintaining uninterrupted service for their users. In this role,...
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1st line/Application Support Analyst
2 months ago
Manchester, United Kingdom Venchr Full time1st Line/Application Support Analyst - Manchester - £38K Here at Venchr, we are looking for an Application Support Analyst who will be a key member of our client's Operations Team, you'll provide crucial first-class application support, directly contributing to maintaining uninterrupted service for their users. In this role, you'll be the main...
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1st line/Application Support Analyst
2 months ago
Manchester, United Kingdom Venchr Full time1st Line/Application Support Analyst - Manchester - £38K Here at Venchr, we are looking for an Application Support Analyst who will be a key member of our client's Operations Team, you'll provide crucial first-class application support, directly contributing to maintaining uninterrupted service for their users. In this role, you'll be the main...
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1st line/Application Support Analyst
2 months ago
Manchester, United Kingdom Venchr Full time1st Line/Application Support Analyst - Manchester - £38K Here at Venchr, we are looking for an Application Support Analyst who will be a key member of our client's Operations Team, you'll provide crucial first-class application support, directly contributing to maintaining uninterrupted service for their users.In this role, you'll be the main point of...
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IT Support Analyst
1 month ago
Manchester, United Kingdom Precise Placements Full timeThis IT Support Analyst 1st/2nd Line Support Analyst / Senior Service Desk Analyst - Legal Sector role will provide second line and deskside support, on a shift rota basis covering 8am to 6pm, to all partners, fee-earners and business support colleagues. The responsibilities for this IT Support Analyst / 2nd Line Support Analyst / Senior Service Desk...
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1st line/Application Support Analyst
2 months ago
Manchester Area, United Kingdom Venchr Full time1st Line/Application Support Analyst - Manchester - £38K Here at Venchr, we are looking for an Application Support Analyst who will be a key member of our client's Operations Team, you'll provide crucial first-class application support, directly contributing to maintaining uninterrupted service for their users.In this role, you'll be the main point of...