Helpdesk Support

2 weeks ago


Worcester Worcestershire, United Kingdom Experis UK Full time

1st Line Support | Midlands | On-Site 5 Days Per Week | Initial 6 Month Contract (Inside IR35)
Experis have partnered with a well recognised client South of Birmingham looking to recruit a 1st Line Support Engineer on a 6 month (initial) engagement.

Assist users logging into and logging tickets within ServiceNow.
Check progress of IT support calls.
Device rebuilds and ensure compliant (configured with latest windows updates).
Install & troubleshoot software.
Office 365.
SCCM.
Liaise with other internal teams and staff for application support and password resets.
Basic mobile phone support.
Create user accounts, add typist access and configure devices.
Full on site training will be given.
Windows 10/11.



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