Helpdesk Support Analyst

3 days ago


Worcester, Worcestershire, United Kingdom Herefordshire And Worcestershire Health And Care Nhs Trust Full time

We are looking for an experienced Helpdesk Support Analyst to join our IT department in Worcester. As a Helpdesk Support Analyst, you will be responsible for responding to IT queries from Trust colleagues, troubleshooting and resolving technical issues, and escalating complex problems to senior staff members.

To succeed in this role, you will need a strong understanding of IT systems and software, excellent communication and interpersonal skills, and the ability to work effectively in a team environment. We offer a competitive salary of £28,000 - £38,000 per annum, depending on experience, plus a range of benefits including 27 days leave, a generous pension scheme, and flexible working options.



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