Operations Manager

1 week ago

United Kingdom Legal & General Full time

Legal & General is one of Europe’s largest asset managers, providing clients and partners with complex, responsible investment solutions, across public and private markets. As a global investor, we are present where our clients most need us – from Hong Kong and Singapore, to Chicago and major European financial hubs.
Created by combining our investment management (LGIM) and asset origination (LGC) capabilities, our Asset Management division works with our Institutional Retirement and Retail divisions to benefit our clients and customers – which include individual savers, pension scheme members and global institutions – and deliver enhanced shareholder returns.
Joining us means becoming part of a market-leading team, with capabilities across the full spectrum of asset classes, with an enduring commitment to responsible investment and creating long-term, sustainable value for our clients and partners.

Being accountable for all components of the Middle Office derivatives activities (incl. Derivative trade management, Derivative lifecycle management including collateral management, OTC management, Private Credit servicing and Securities Lending oversight) as part of retained and or outsourced services globally in line with market, regulatory and internal deadlines
Proactively evaluating service performance of retained and outsourced teams using the daily and weekly service delivery KPI / KRIs and take appropriate action accordingly
Taking the lead in all matters with regards to the management of employees, making sure management discretion is used in a consistent manner, and that the area follows the Group’s policies and procedures including the Partnership Agreement to maximize business performance. Strive for excellence in data delivery, displaying an empathic leadership style, leading by example, and using this to coach and support a team expected to deliver high standards
Ensuring strategic and operational risks and issues are identified, prioritised, assessed and mitigated within function and outsourced provider. Ensure senior stakeholders are briefed, updated and where appropriate enrolled in the management and control of key risks
Developing and refining quality processes that promote data integrity within the business with particular focus on continuous improvements to drive the development of the outsource model (focus on enhancing control effectiveness and efficiency)
Proactively engaging secondary service recipients (Client Service, Investments, and other Operational Teams) to ensure the service delivery is achieving standards for today and future business levels
Working in partnership and inclusive with Head of Department, Senior Managers/Peers and outsource provider to develop strategy and processes for managing middle office retained and outsourced activities. Improve data delivery efficiency and accuracy. Utilise analytics to drive data optimisation. Develop and refine quality processes that promote data integrity within the business

Demonstrated experience of the asset management industry/experience relevant to role
Continue professional development to keep abreast of emerging technologies, methods & best practices
Experience of managing multiple initiatives/projects within a complex professional environment and delivering demonstrable business benefits
Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. The opportunity to participate in our annual, performance-related bonus plan and valuable share schemes
Generous pension contribution
Life assurance
Private medical insurance (permanent employees only) 
At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday 
Competitive family leave 
Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice 
There are the many discounts we offer – both for our own products and at a range of high street stores and online
Legal & General is a leading financial services group and major global investor, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.
We aim to build a better society for the long term by investing our customers’ money in things that make life better for everyone.
Empowered through initiatives which support people to develop their careers and excel.
We strive to be open, mindful and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs.

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