Operations Manager

1 week ago

United Kingdom NCC Group Full time

Operations Manager

Adelard (Part of NCC Group) is seeking an Operations Manager to join our team and drive the effective planning, budgeting, and management of our operational activities.

Key Responsibilities:

Operational Planning and Management:

  • Develop and implement strategic operational plans.
  • Oversee day-to-day operations, ensuring efficiency and effectiveness.
  • Monitor and evaluate performance, making necessary adjustments for optimal results.
  • Coordinate with internal departments to ensure seamless operations.

Budgeting and Financial Management:

  • Prepare and manage budgets aligned with strategic objectives.
  • Monitor expenditures and financial performance, providing regular insights to senior management.
  • Identify and implement cost-saving strategies.
  • Ensure compliance with financial policies and procedures.

Line Management and Team Leadership:

  • Lead and manage operational staff, fostering a positive work environment.
  • Conduct performance reviews and provide developmental feedback.
  • Identify and facilitate training opportunities for team growth.
  • Communicate roles, responsibilities, and expectations clearly.

Client Engagement and Project Management:

  • Act as the primary contact for clients, understanding their needs and delivering tailored solutions.
  • Lead project management efforts to ensure timely and successful client project delivery.
  • Develop strong client relationships to enhance satisfaction and retention.
  • Address and resolve client issues promptly.

Sales Support and Business Development:

  • Collaborate with the sales team to provide client-centric insights and operational support.
  • Assist in the preparation of proposals, presentations, and sales materials.
  • Provide operational expertise during client meetings and negotiations.
  • Identify opportunities for operational improvements and innovation.

Interfacing with Internal Systems:

  • Promote and manage operational activities with Adelard systems, such as ASCE.
  • Identify and implement system improvements to enhance efficiency.

Performance Measurement and Reporting:

  • Establish key performance indicators (KPIs) to measure operational success.
  • Prepare and present regular reports on operational performance.
  • Use data-driven insights for decision-making and continuous improvement.

Qualifications:

  • Proven experience in operational planning, budgeting, and management.
  • Strong leadership and team management skills.
  • Excellent client engagement and project management abilities.
  • Solid understanding of financial management and compliance.
  • Ability to collaborate effectively with internal teams and systems.

What do we offer in return?

We have a high-performance culture which is balanced evenly with world-class well-being initiatives and benefits;

⏰Flexible working

Financial & Investment

  • Pension
  • Life Assurance
  • Share Save Scheme
  • Maternity & Paternity leave

Community & Volunteering Programmes

️ Office Lifestyle

‍ ‍ Employee Referral Program

Lifestyle & Wellness

Learning & Development

‍ Diversity & Inclusion

So, what’s next?

If this sounds like the right opportunity for you, then we would love to hear from you Click on apply to this job to send us your CV and the relevant member of our global talent team will be in touch with you. Alternatively send your details to global.ta@nccgroup.com .

About your application

We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days, please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.

If you do not want us to retain your details, please email global.ta@nccgroup.com . All personal data is held in accordance with the NCC Group Privacy Policy ( candidate-privacy-notice-261023.pdf (nccgroupplc.com)). We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage.

Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement.

  • Operational Excellence

    3 months ago

    United Kingdom Reinvigoration, a leading operations transformation consultancy Full time

    Who we areReinvigoration is a leading global expert operations consultancy and enterprise platform provider enabling organisations to transform their operations and deliver excellence with certainty, every time.We partner with operations leaders, supporting them in transforming their operations and solving their challenges whilst enabling a culture of...

  • Operational Excellence

    3 months ago

    United Kingdom Reinvigoration, a leading operations transformation consultancy Full time

    Who we are Reinvigoration is a leading global expert operations consultancy and enterprise platform provider enabling organisations to transform their operations and deliver excellence with certainty, every time. We partner with operations leaders, supporting them in transforming their operations and solving their challenges whilst enabling a culture of...

  • Operational Excellence

    3 months ago

    United Kingdom Reinvigoration, a leading operations transformation consultancy Full time

    Who we are Reinvigoration is a leading global expert operations consultancy and enterprise platform provider enabling organisations to transform their operations and deliver excellence with certainty, every time. We partner with operations leaders, supporting them in transforming their operations and solving their challenges whilst enabling a culture of...

  • Operational Excellence

    3 months ago

    United Kingdom Reinvigoration, a leading operations transformation consultancy Full time

    Who we are Reinvigoration is a leading global expert operations consultancy and enterprise platform provider enabling organisations to transform their operations and deliver excellence with certainty, every time. We partner with operations leaders, supporting them in transforming their operations and solving their challenges whilst enabling a culture of...

  • Operational Excellence

    3 months ago

    United Kingdom Reinvigoration, a leading operations transformation consultancy Full time

    Who we areReinvigoration is a leading global expert operations consultancy and enterprise platform provider enabling organisations to transform their operations and deliver excellence with certainty, every time.We partner with operations leaders, supporting them in transforming their operations and solving their challenges whilst enabling a culture of...

  • Operations Manager

    1 week ago

    United Kingdom Prickrz.com Full time

    About Us : Pickrz.com is a revolutionary sports betting platform that provides financial backing to bettors, empowering them to maximize their betting potential. We are dedicated to creating a trustworthy and dynamic community for sports enthusiasts worldwide. As look to launch our start up later this year, we are looking for an experienced and strategic...

  • Operations Manager

    1 month ago

    United Kingdom Prickrz.com Full time

    About Us : Pickrz.com is a revolutionary sports betting platform that provides financial backing to bettors, empowering them to maximize their betting potential. We are dedicated to creating a trustworthy and dynamic community for sports enthusiasts worldwide. As look to launch our start up later this year, we are looking for an experienced and strategic...

  • Operations Manager

    1 month ago

    United Kingdom Prickrz.com Full time

    About Us: Pickrz.com is a revolutionary sports betting platform that provides financial backing to bettors, empowering them to maximize their betting potential. We are dedicated to creating a trustworthy and dynamic community for sports enthusiasts worldwide. As look to launch our start up later this year, we are looking for an experienced and strategic...

  • Operations Manager

    1 week ago

    United Kingdom Prickrz.com Full time

    About Us : Pickrz.com is a revolutionary sports betting platform that provides financial backing to bettors, empowering them to maximize their betting potential. We are dedicated to creating a trustworthy and dynamic community for sports enthusiasts worldwide. As look to launch our start up later this year, we are looking for an experienced and strategic...

  • Operations Manager

    1 month ago

    United Kingdom Prickrz.com Full time

    About Us: Pickrz.com is a revolutionary sports betting platform that provides financial backing to bettors, empowering them to maximize their betting potential. We are dedicated to creating a trustworthy and dynamic community for sports enthusiasts worldwide. As look to launch our start up later this year, we are looking for an experienced and strategic...

  • Operations Manager

    3 weeks ago

    United Kingdom Creegan Talent Full time

    Do you possess a strong passion for building relationships? Are you comfortable working in a fast-paced environment? Is outstanding customer care something that you strive for? Onwards Answering is a leading Telephone Answering Company dedicated to providing exceptional service to our clients across a variety of sectors. Their team of professional Call...

  • Operations Manager

    1 month ago

    United Kingdom DiSRUPT Recruitment Agency | B Corp Full time

    Join our client as an Operations Manager! Our client is more than just a company — they're a community driven by a passion for student welfare and property expertise. With ambitious goals in the PBSA sector, they're expanding rapidly, securing significant national contracts and shaping the future of student living. The successful candidate will...

  • Operations Manager

    1 month ago

    United Kingdom DiSRUPT Recruitment Agency | B Corp Full time

    Join our client as an Operations Manager!Our client is more than just a company — they're a community driven by a passion for student welfare and property expertise. With ambitious goals in the PBSA sector, they're expanding rapidly, securing significant national contracts and shaping the future of student living.The successful candidate will need to be...

  • Operations Manager

    1 month ago

    United Kingdom DiSRUPT Recruitment Agency | B Corp Full time

    Join our client as an Operations Manager!Our client is more than just a company — they're a community driven by a passion for student welfare and property expertise. With ambitious goals in the PBSA sector, they're expanding rapidly, securing significant national contracts and shaping the future of student living.The successful candidate will need to be...

  • Operations Manager

    1 month ago

    United Kingdom Punch Pubs & Co Full time

    Punch is a multi-award-winning pub company in the UK with around 1,250 pubs in England, Scotland, and Wales. Our Management Partners operate our local pubs with flair, passion, and local knowledge through the support and direction of our Operations Managers, ensuring that the great British pub delivers on our guest's expectations. Through the...

  • Operations Manager

    1 week ago

    United Kingdom Nter Talent Full time

    Position : Nights Operations Manager Hours : Sunday 15:00 - Midnight, Monday to Thursday 20:00 - 6:00 AM Are you a proactive leader with a passion for safety and operational excellence? Do you thrive in a fast-paced, night-shift environment where you play a critical role in ensuring seamless business operations? If so, we’d love to hear from you!...

  • Operations Manager

    1 week ago

    United Kingdom Nter Talent Full time

    Position : Nights Operations Manager Hours : Sunday 15:00 - Midnight, Monday to Thursday 20:00 - 6:00 AM Are you a proactive leader with a passion for safety and operational excellence? Do you thrive in a fast-paced, night-shift environment where you play a critical role in ensuring seamless business operations? If so, we’d love to hear from you!...

  • Operations Manager

    1 week ago

    United Kingdom Rockfield Specialist Recruitment Full time

    Operations Manager Our client is a well-established SME, a leader in their field, delivering a specialist repair based service to their clients, across the UK. They’re enjoying a prolonged period of growth and in line with this, they seek to appoint a new Operations Manager whose role it will be to facilitate their expansion and capitalise upon the...

  • Operations Manager

    1 week ago

    United Kingdom Rockfield Specialist Recruitment Full time

    Operations Manager Our client is a well-established SME, a leader in their field, delivering a specialist repair based service to their clients, across the UK. They’re enjoying a prolonged period of growth and in line with this, they seek to appoint a new Operations Manager whose role it will be to facilitate their expansion and capitalise upon the...

  • Operations Manager

    2 months ago

    United Kingdom Collins King & Associates Full time

    Are you interested in working for an award-winning company with a passion for fresh food? My client is looking for an Operations Manager to manage the catering operations for a patch of 10 independent schools in the South East of England As an Operations Manager, you will proactively manage teams on site as well as be accountable for overseeing recruiting,...