Director, Customer Account Manager
4 weeks ago
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Account Director
Location: Virtual, Other, United Kingdom
CommScope creates network technology to bring people together…
To capture the exponential FTTH growth ambition in the UK and Ireland, CommScope is looking for an experienced Key Account Manager. A sales professional that can hit the ground running and can build excellent relationships and handle all touchpoints of the sales process to protect and expand CommScope’s values and market share.
The Key Account Manager will focus on BT/Openreach with an opportunity over time to expand the scope to the whole of the UK/Ireland area. He/she will maintain and build solid trust relationships with existing key accounts and develop new opportunity prospects. The ideal candidate would possess solid knowledge of the market and has the capabilities to analyse and identify business opportunities and develop winning strategies, to realise the projected growth for CommScope.
The Key Account Manager will translate the organizational strategy and business unit objectives into a clear sales and account plan. This would result in an expectation to meet assigned financial objectives (Revenue and ebitda); including the achievement of product sales/solution sales goals, accounts receivable and obsolescence.
The Key Account Manager would drive account excellence and therefore will be responsible for tactical, operational, and commercial relations with BT/Openreach. Over time the scope may expand, to Virgin Media and Vodafone, as well as maintaining and growing CommScope’s senior engagement with the Altnets.
Reporting performance, implementing and using reporting and CRM tools, cross functional stake holder management with CommScope peer functions, as well as forecasting and long-range planning will drive operational excellence. The Key Account Manager will oversee the process and where needed, execute the complete sales cycle, from prospect to cash. The Key Account Manager will drive portfolio excellence by providing solutions to our customer’s short term needs and by creating visibility to the Business Unit of the Customer’s midterm network challenges to resolve. The Key Account Manager will motivate and coach a team of account managers and create a development, commercial and go-to-market plan that ensures personal and company growth.
10+ years industry relevancy, ideally working with major service providers and their partners.
Accomplished account management and business development skills.
Outstanding stake-holder management with a solid technical understanding of the telecom service provider sector.
Experience of owning the full sales cycle.
Carry a high aptitude of social intelligence and commercial awareness.
Is flexible but focused and can travel as required.
Holds a Master’s Degree, MBA and industry accreditations or certifications.
Has familiarity with CommScope, our products and services.
Has an established network within the BT/Openreach account.
Knowledge of ERP systems and standard software.
We thrive with change and know the value diversity plays in bringing forth new insights and generating better solutions.Account Manager, Accounts Receivable, CRM, MBA, ERP, Sales, Finance, Management, Technology
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