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London, Greater London, United Kingdom HEAD OFFICE Full time{"h1":{"text":"Head of Commercial Management"}},About the Role:We are seeking a highly skilled and experienced professional to lead our commercial management team. The successful candidate will be responsible for developing and implementing a comprehensive customer acquisition strategy aligned with our customer plan and overall brand and customer...
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Head of Commercial
2 months ago
This is an excellent opportunity to take a leading role in defining our external partner strategy that’s aligned to our overall proposition and commercial and customer objectives . You'll be leading the development of our partnership network across payment gateways, PSPs, software platforms and marketplaces to enhance our customer proposition, and deliver new income streams, while ensuring strategic alignment with our brand and long-term vision
You'll gain great exposure as you develop new strategic partnerships to bring new and improved service propositions to our customers and embed this in our payment offering
You’ll be building our reputation as a digital partner that third parties want to connect to, while developing long term sustainable value and positive customer outcomes through third party products.
~ We’ll look to you own and monitor the end-to-end third party customer proposition, experience as well as delivering the customer journey vision and roadmap for third parties to deliver strong performance and meet our commercial targets.
~• Building and nurturing an ecosystem of partners that provide complementary products and services to enhance customer value proposition
Monitoring and analysing partnership performance and KPI`s to give strategic direction for future partner opportunities and maximise partnership effectiveness and return to investment
In addition, you’ll ideally bring experience with merchant acquiring, or financial services, with an understanding of merchant solutions, including acquiring, open banking payment gateways, API`s POS, SaaS companies or financial services.
Proven experience in partner relationship management, preferably within the tech industry and with a focus on independent software vendors and SaaS
To be results driven, with the ability to deliver strategies that meet financial and organisational goals
A good level of financial acumen, with the capability to translate complex solutions into clear language