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Senior Client Servicing Administrator

3 months ago

Dungannon Co Tyrone, United Kingdom HAYS Full time

Customer service administrator - Dungannon Customer service administrator - Dungannon
This company is passionate about providing the best service for its customers and passionate about providing a great environment for its staff. The hours of work is Monday-Thursday 8.Deal directly with customers either by telephone, electronically or face to face
Take customers orders and process orders onto a bespoke system
Help customers use our online portal and process orders
Ownership of queries and projects
Account administration including pick note creation, reports, stock/order adjustments, order entry, and processing exchanges
Learn how to utilise our databases to improve customer satisfaction
Work with other departments to provide support and meet deadlines

Professional and presentable – Good telephone manner
Flexible and highly motivated
Good knowledge of Microsoft Office programs (Excel, Word)
You will be offered an excellent salary, opportunity to work for a great employer that invests in its people and excellent career progression.