Director, Customer Account Manager

4 weeks ago

London, United Kingdom Meet Full time

Global Media Relations Account Director
This global leading communications agency is on a mission to help the world's largest pharmaceutical companies and healthcare brands build and safeguard trust with an ever-growing audience of stakeholders, and show how their complex products deliver the thing we all value most - life. The Health Team strategically partner with clients to deliver global, regional and UK integrated campaigns for disease awareness, medical education, patient and employee engagement, digital communications, and much more

As Global Media Relations Account Director you will be developing and leading client relationships, exhibiting best practice in client management. This person will start to work as a strong leader, working as part of the Health Brands senior leadership team to support the aims of the department/team.

Demonstrate deep understanding of media relations at a local and global level, including creating and driving both traditional, social, and digital multichannel media outreach plans.
Manage media programmes for product launches, corporate purpose initiatives, regulatory milestone events, executive visibility programs, issues related media events, desk-side briefings, contributed content (op-eds, bylines, etc.).
Track brand milestones / announcements while taking into account the client’s broader and longer term global enterprise goals.
Represent the earned media/earned centric storytelling point of view within an integrated agency team (e.g., ad/creative agencies, digital agencies) to ensure success across campaigns.
Coach junior staff in a consistent, fair, and sustained manner. Empower staff to succeed without micromanagement, while positioning yourself as the go-to person for junior team members to come to with questions.
Prior experience working in earned media, preferably in the healthcare communications sector working with pharmaceutical brands.
Managing product launches, milestone announcements, media events, participating in deskside briefings, etc.
Expert in knowledge of and relationships with legacy and emerging national and global TV, radio, print, wires, and online media, as well as the interplay of social media/earned media outcomes.
Competitive Annual Holiday plus an additional days holiday for your birthday and 3 days over the festive season.
Flexible working Hybrid working policy and 30 days work from anywhere worldwide
Financial Wellbeing Pension plan and income protection
Building a Family Five months full pay for maternity leave.
Health and Wellbeing Private Medical Insurance, Digital GP and wellbeing program, Subsidised corporate gym membership
Personal and Professional Development Clear progression routes and continuous training/professional development

If you have the relevant experience and this sounds like a good opportunity to you, then please apply or reach out to daniel.

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