CSM Manager
1 day ago
Optimove is a global marketing tech company, recognized as a Leader by Forrester and a Challenger by Gartner. We work with some of the world's most exciting brands, such as Sephora, Staples, and Entain, who love our thought-provoking combination of art and science. Optimove is a global marketing tech company, recognized as a Leader by Forrester and a Challenger by Gartner. We work with some of the world's most exciting brands, such as Sephora, Staples, and Entain, who love our thought-provoking combination of art and science. Optimove’s Enterprise Customer Success Manager (CSM) fills a dynamic and essential client-facing role, interacting collaboratively with multiple client stakeholders including CMO’s, CRM Leads, project managers and software developers to deliver outstanding results. This role requires highly effective management and people skills coupled with robust analytical capabilities. The CSM is a valuable member of the customer-facing team. The position brings with it an excellent opportunity to learn and grow within a lively and challenging environment.
If you're looking for the next step in your career in Customer Success, this could be the right opportunity for you
Provide training, guidance and advice to help your clients unlock maximum value using the Optimove platform
Bachelor’s degree
~1-4 years of experience in relevant roles, ideally from software companies
~ A true value-enabler who relishes helping clients achieve their business goals
~ Excellent computer skills, including Excel
~ Experience in technology-related fields, preferably web-based software
~ This is a Hybrid role, and you will be required in our London office three days per week.
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