Operations Executive

At CSM we are driven by a clear purpose; to Pursue Extraordinary. We exist to create a positive impact on our partners, their audiences, our industry and our people, and to look for opportunities that can inspire a better world in everything we do.

Our diversity of experience, expertise and opinions is our greatest asset, which is why we celebrate our differences. We are looking for individuals who want to put their hand up and challenge convention to create something exciting, bigger and better each and every time.

CSM is proud to share fresh perspectives and new ideas to produce work that others don’t and won’t. What we do is fast-paced, exciting and rewarding which is why we love it and why you’ll love life at CSM.

The Operations Executive will sit within the Digital and Data department within CSM. Our key focus as a department is to combine digital and data with the passion of sport and entertainment to deliver performance marketing solutions that enhance the fan experience. We are a team of passionate, creative, and innovative experts from all around the globe who are revolutionising the digital sponsorship industry.

Our team, across three offices (UK, UEA and Hong Kong) offers a stimulating environment with genuinely rewarding work, lots of responsibility and the opportunity for significant progression within a growing part of the CSM business.

We are looking for you

We are looking for a highly passionate Operations Executive to join our Product and Development team, someone who is process focused and has high attention to detail when working across multiple projects.

**What You’ll Do**:

- Reporting to the Operations Manager you will be responsible for coordinating and managing requests across our client projects
- Work alongside the Operations Manager in the building, and the delivery of client campaigns

Providing general administrative support to the Product team, including expenses, time management, capacity planning, contracts and supplier agreements
Showing expertise on our systems and databases, supporting and training administrators in the team, helping them and others to learn how to use new systems and processes
- To look for operational improvements and efficiencies in the Operations team, using problem solving skills and wider company knowledge
- Supporting on ad hoc campaign builds using proprietary tools

**Experience and Skills**:
You may be a good fit if you...

1 or 2 years in an administrative/operational role
Experience of data entry using Microsoft Excel
Familiarity with digital media and marketing
Have strong attention to detail and accuracy and take pride in making sure your work is of the appropriate quality.
Able to work on a range of systems; inputting data accurately and generating documentation
Able to provide accurate and effective feedback to others on completed work in a timely manner
Informing their line manager about any reoccurring issues and/or causes for concern
Able to build and maintain effective working relationships; sharing ideas, information and knowledge to support collaborative working between colleagues

Also, it would be great if you are...

Shows flexibility and responsiveness to changing priorities
Shows initiative in addressing or raising issues that impact the work
Proactively offers help and support to others
Reaches out to build collaborative relationships with others
Shares ideas, information and knowledge to support team effectiveness
Investigates specific issues (e.g. a complaint) collating information from various sources
Follows standard methods or procedures to resolve issues that arise in the course of own work
Identifies practical options when there is more than one solution available
Agency experience and a passion for sport are not essential, but a bonus

CSM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of gender, age, disability, religion, belief, sexual orientation, marital status, or race.
CSM is made up of 1000+ people in 25+ locations who share a purpose to pursue extraordinary. It is the reason we come into work each morning, the mindset we all share, the thread through every piece of work we deliver and the story we tell when someone wonders why we do, what we do.

Each of our people are extraordinary in their own right, bringing diversity to our thinking, experience and expertise to help us produce work that our competitors don’t and wont. What we do is fast-paced, exciting and rewarding which is why we love it and why you’ll love life at CSM.

If you are someone who sees the extraordinary in the ordinary, then we would love to hear from you.