Operations Assistant

At CSM we are driven by a clear purpose; to Pursue Extraordinary. We exist to create a positive impact on our partners, their audiences, our industry and our people, and to look for opportunities that can inspire a better world in everything we do.

Our diversity of experience, expertise and opinions is our greatest asset, which is why we celebrate our differences. We are looking for individuals who want to put their hand up and challenge convention to create something exciting, bigger and better each and every time.

CSM is proud to share fresh perspectives and new ideas to produce work that others don’t and won’t. What we do is fast-paced, exciting and rewarding which is why we love it and why you’ll love life at CSM.

WHAT YOU WILL BE DOING

You will be working within our Rights team who work directly with Rightsholders and Stakeholders, building relationships. This role is based within the Corporate Hospitality team and will enable you to support the Operations Manager and sales team to deliver guest experiences at major events such as Six Nations Rugby, Wimbledon Tennis and International Cricket at Lord’s and The Oval. This role is ideal for an organised individual who is seeking an entry level or junior position.

**Responsibilities include**:
**Event/admin**:

- Assisting the team with all administrative duties for upcoming events i.e. liaising with suppliers to ensure delivery of tickets, gather event details & timings, create covering letters, packaging tickets and booking couriers
- Contacting clients to provide event details and request information such as ticket delivery addresses, guest names, dietary requirements, special requests etc
- Processing sales orders on to excel event tracker
- On day event management at venues such as Twickenham, Lord’s & Wimbledon. Assisting guest check-in, checking table plans and being part of the team to deliver the event.
- Assistance with financial elements of accounts-Purchase orders, sending invoices, chasing debtors, onboarding suppliers
- Diary management and travel/dining arrangements
- Stock checks
- Monitoring and directing incoming calls
- Expenses
- Provide support on ad hoc tasks and projects as required

THE SKILLS AND EXPERIENCE YOU NEED
- PA / Event management skills useful but not essential
- Confident & Enthusiastic communicator
- Strong organisational skills
- Task prioritisation
- Ability to manage multiple tasks at once
- Strong time management skills
- Project management skills

CSM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of gender, age, disability, religion, belief, sexual orientation, marital status, or race.

CSM recognises that to be an agency of the future we must continue to increase the diversity of our team and the inclusivity of our culture, both of which are intrinsically linked to the health of our people, clients and business. That is why DEI continues to be a priority, ensuring our people and our work reflect and represent the next generation of fans, brands, and consumers.

We are proud to be an equal opportunity employer, and we do not discriminate based on protected characteristics. Please note, people with differing abilities will be provided with accessibility adjustments during our recruitment process.
CSM is made up of 1000+ people in 25+ locations who share a purpose to pursue extraordinary. It is the reason we come into work each morning, the mindset we all share, the thread through every piece of work we deliver and the story we tell when someone wonders why we do, what we do.

Each of our people are extraordinary in their own right, bringing diversity to our thinking, experience and expertise to help us produce work that our competitors don’t and wont. What we do is fast-paced, exciting and rewarding which is why we love it and why you’ll love life at CSM.

If you are someone who sees the extraordinary in the ordinary, then we would love to hear from you.