Customer Operations Co-Ordinator

Found in: Jooble UK C2 - 2 weeks ago


Milton Keynes Buckinghamshire, United Kingdom Aspire Personnel Ltd Full time

Insurance Product Coordinator Salary - £26k – £30K DOE + Discretionary 13% company bonus
Location Milton Keynes (Hybrid)
Sector Automotive/ Customer Service/Graduate


Our client is a global market leader within the premier car industry. They are looking to recruit an Insurance Product Coordinator to manage the relationships between dealerships and their outsourced providers to ensure their customers get the premier level service they expect.
No one day will ever be the same, as a different day will bring different challenges
When a customer has been miss sold, misinformed or generally feels they have had bad service given to them by one of their providers, the complaint will come through to the Insurance Product Coordinator who will liaise with internal and external colleagues to resolve.
There is also a small part of the role, where you will check and update their website to make sure new products are represented correctly and that the wording is compliant with Financial Services regulations, and there has been no over site on any products or information.


You will have experience of running projects
You will have brand awareness with a previous company (full training will be given on their brand)
Good Microsoft skills including Excel

Insurance experience
If you are a graduate
Experience of complaint handling

Aspire Personnel Ltd acts as an employment business for interim positions and an employment agency for permanent positions. Aspire Personnel Ltd is committed to equal opportunity and diversity.



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