Hire Co-ordinator

IPS (Impact Production Services) a leading supplier of Staging, Lighting, Rigging, Sound and Power Equipment. Working both on a dry hire and full production basis, working with IPS will provide an opportunity to be involved with a variety of events from supplying staging for a local school play to a providing full technical production for an outdoor music festival.

The Full Time Hire Co-ordinator role will be based in our busy Milton Keynes offices, and will cover all technical disciplines including staging and rigging. Reporting to the MD, this role requires the applicant to have good technical awareness, excellent customer service and communication skills, and be a team player. This role requires someone who is proactive and energetic, and is keen to help IPS deliver events to the exacting requirements of our clients, and continue to develop and grow the business.

**Requirements**:

- Excellent communication skills, Ability to interact appropriately with customers, other employees, other industry professionals, and develop relationships with clients and suppliers
- An awareness of and interest in the staging, rigging and technical equipment that forms the IPS inventory, ideally gained through experience working with relevant equipment (appropriate qualification will also be considered)
- Punctual, reliable and able to work both independently and to help find solutions for the varied requirements of our customers
- Self-motivated, interested in learning about our industry and both new and existing equipment and techniques.

**Role**:
Within the role of Hire Co-ordinator, the following areas of work would be regularly expected to be completed:

- To respond to client enquiries, specifying and pricing equipment for Dry Hire requirements and responding in a timely manner, generating pick lists and working with the Operations Manager to organise deliveries and collections as required.
- Develop both technical, practical and creative solutions to meet the needs of our clients, possibly working on other projects dependant on experience.
- Liaise with clients and suppliers to form long term working relationships
- Undertake other tasks and responsibilities as directed by the Business Manager or MD onsite based upon the changing needs of the business
- To identify and undertake appropriate training and development as agreed with your line manager
- To identify and advise the company of the latest equipment, trends and techniques, especially within the specialist area
- To adhere to, and assist with the development of all Company and industry health and safety regulations; being responsible for your own health and safety and that of others, ensuring fire precautions and emergency procedures are complied with whilst working at IPS.
- Ensure compliance with and assist with the development of the Company’s written standard practice and departmental procedures as detailed in the Handbook
- To act as an ambassador for IPS in the representation of the Company at exhibitions, internal/external meetings and events and all other times
- To Maintain strict confidentiality at all times

**Benefits**:
As a fulltime employee, your salary will be dependent on experience, and based on a 42.5 hour working week, and paid monthly. Overtime will be payable outside of the standard IPS working hours of 08:30 to 17:30 Monday to Friday. IPS offers 20 days paid annual leave, plus bank holidays. Statuary sick pay and maternity/paternity benefits and company pension scheme will be payable as appropriate. An additional day of paid leave will be accrued after four years of employment.

IPS regularly provides training to employees as appropriate, including rental software and product awareness. IPS will provide branded T-Shirts and jackets which form the workplace uniform. As a Hire Co-ordinator, you will be expected to own and have available at all times suitable office clothing.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Life insurance
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday

Work Location: In person