Assistant Supervisor

2 weeks ago


Carnforth Lancashire, United Kingdom Scot J C B Limited Full time

We are looking for a skilled Assistant Service Supervisorto join our team in Carnforth. This role involves visiting a variety of customer sites throughout the area to carry out maintenance, repairs and services on our customers machines to a high standard, andassisting the Service Supervisor with all areas of the service department. This is a vital role in the business as you will help to lead our engineers and apprentices.
This role is a great progression opportunity for an engineer looking to take the next step in their career.
Salary: Competitive hourly rate plus overtime and bonus
The Scot JCB Group is made up of Scot JCB, Scot Agri, SPS and SIA.
Scot JCB has been supplying and servicing JCB machinery throughout Scotland and the North of England for over 60 years. We sold our first machine in 1956 and have grown into a highly specialised machinery distribution company operating through a network of 17 depots from Fraserburgh in the North East of Scotland to Carnforth in Lancashire. Scot JCB is the largest JCB distributor in the UK and we pride ourselves on providing our customers with world class service.
Answer service calls, book in and price work
Organise and distribute work and job cards to engineers and apprentices in a timely manner
breakdowns in 4 hours, routine repairs in 2 days, services in 7 days
Organise the emptying of skips and removal of waste oil and filters
Maintain safety standards and implementations of company policy and procedures
Complete monthly depot and van inspections
Confidently lead a team of engineers and apprentices
Develop and manage the team to strengthen productivity and quality control in the workshop
Be on hand to support engineers with technical queries and problem solving
Mentor the apprentice engineers on an ongoing basis
Flexible and positive outlook with an outgoing approach to work
Maintain a clean and tidy depot, workshop, and engineer vans
Great customer service skills and the ability to build rapport with our customers
Good IT skills and working knowledge of Microsoft applications



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