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Office Agent

2 months ago

Edinburgh, United Kingdom Chapmans | Property Lettings & Management Full time €21,000 - €27,000

Flexible working considered.
Are you interested in a career in property lettings? Are you a team player with a flexible working attitude? Do you thrive in a small and busy office environment and enjoy being out and about? Hours: Full time or Flexible considered, Monday to Friday - but for an exceptional candidate we might consider part time

Benefits: Private Healthcare, Long-term Service Benefits, Informal Flexi Time, Pension

Chapmans is an independent, full-service Property Lettings & Management agency. Our tight-knit team thrives in a busy office environment where kindness and a supportive culture are key.
We balance our friendly atmosphere with a strong work ethic to ensure we deliver exceptional service every day.

Manage phone-based enquiries from potential tenants, landlords, and existing tenants. Take ownership of our online viewing booking system.

· Viewings and Tenant Checks: Monitor our online viewing booking system, book viewings, meet prospective tenants at the properties, and assess their suitability.
· Office Management: Participate in day-to-day office activities, including key management, window displays, check-in administration, and assisting in smooth business operations.
~ Contribute to exceptional customer service through various roles, from administration to marketing projects. We are a small business so all hands on deck
· Answer office phone calls and contribute to the overall wellbeing of the office atmosphere.

In quieter periods you will be expected to step in and help the rest of the team with the smooth running of the business in whatever form that may take – whether it is from helping to onboard new clients, taking heaters to properties following boiler breakdowns, chasing up contractors - it will be varied and busy But training will be provided No specific qualifications are required aside from a full clean driving license , but we are looking for someone who embodies the following qualities:
Polite and confident telephone manner
· Genuine team player who can adopt a flexible working attitude to provide support across the Company to ensure team success
· Comfortable working in a small office (max 10 people)
· You will receive superb on-the-job training which will be a mixture of work shadowing, videos, direct training, on the job learning and self-directed study should you wish to progress further.

Industry related training/ qualifications: Microsoft office, SME professional etc, Trello, IRE Inspect Real Estate, Letwell/ARLA/SafeAgent; We are a very busy team that strives to work to our best, support each other and take pride in offering the best experience to our landlords, tenants, contractors and each other.

With benefits like private healthcare, amazing coffee and informal flexi time, our team members feel valued and cared for. What motivates you to get up in the morning?
# Explain how you meet the criteria as set out in the Qualifications/ Qualities section above
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