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Customer Service Coordinator

2 months ago


Telford Shropshire, United Kingdom eTeam Full time

Job Title: Customer Service Coordinator Duration: 12 Months
Location: Telford, UK- Hybrid

Provide Quotation of sub-contract prices to customers via Sales system. Process Customer’s new requests and ensure work is managed in a timely manner for Outsource by Triggering release of Service Orders to our suppliers for Outsource work
Partner with logistics to physically verify the units are progressing per the process
To follow quality procedures to log certificates onto the internal system for auditing purpose.
Support the overall Outsource on-site duties on a day to day basis providing good team work and prompt support.
Assure supply of high technology materials, equipment and/or services in accordance with supply chain optimization goals and management objectives.
Sub contract admin will work from our Telford, England UK facility within Client’s Global Services Organization.
Support any procurement outsource contract staff as needed, including but not limited to, open order reports, supplier confirmation, on-time delivery, expediting, etc.
Strong computer office skills required for this position