Customer Service Coordinator

7 months ago


Telford, United Kingdom Proactive Personnel Ltd Full time

**Customer Service Co-Ordinator**
- **Telford**
- **£23 - £25k per annum**
- **Permanent - Full Time**

Do you enjoy giving customers 5* service? Our prestigious client based in Telford is recruiting for an experienced Customer Service Co-Ordinator to join their established team.

You would be joining a well-established client within the Telford area, where you can be the face of the business and build excellent customer relationships.

**What’s in it for you?**
- Salary of £25,000
- 25 days holiday plus your statutory bank holidays
- Progression opportunities for the right individual
- Excellent training and development

**The job role**
- Answer incoming customer calls - dealing with enquires/queries.
- Create bespoke technical quotes and orders.
- Liaise with customers to obtain technical information.
- Follow up on all quotes.
- Extensive liaison with internal teams regarding customer orders.
- Calling customers to provide order updates and arrange deliveries.

Account management - ensure that your customer base is happy and contacted regularly.

**What you’ll need to succeed**:

- Experience within a customer Service based role is essential.
- Excellent verbal and written communication skills.
- Ability to work autonomously and as part of a team.

**Interested?**

For more information about this vacancy, please call Laura Beddow on 01952 621157.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Telford, Shropshire: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Retail sales: 1 year (preferred)
- Customer Service: 1 year (preferred)

Work Location: In person



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