Customer Service Coordinator

3 weeks ago


Telford, United Kingdom Russell Tobin Full time

Customer Service Coordinator

Telford
- Communicate Outsource work priority for customers on a daily/weekly basis with attention to detail for the customer’s requirements and our contractual obligations.
- Provide Quotation of sub-contract prices to customers via Sales system. Manage daily prioritization of Customer’s orders and communicate status and manage escalations.
- Answer daily queries of customers, relaying information in documented form.
- Process Customer’s new requests and ensure work is managed in a timely manner for Outsource by:

- Triggering release of Service Orders to our suppliers for Outsource work
- Partner with logistics to physically verify the units are progressing per the process
- Monitor Turn Around Time of jobs to ensure we meet customer contractual commitment
- As required handle requests to verify status for receipt or other processing steps for outsourced work
- Update internal system notes for individual jobs.
- To follow quality procedures to log certificates onto the internal system for auditing purpose.
- Support the overall Outsource on-site duties on a day-to-day basis providing good teamwork and prompt support

Rate/Salary:
**Job Overview**:
**Location**: Telford, Shropshire-
**Practice Area**: Customer Service-
**Experience**: JUNIOR



  • Telford, United Kingdom Pertemps Bond Full time

    Customer Service CoordinatorPertemps are currently recruiting for a Customer Service Coordinator on behalf of our client based in Hortonwood, Telford on a Temp-Permanent basis.The successful candidate’s main responsibility will be developing and building customer relationships and in turn, liaising with production to ensure that customer expectations are...


  • Telford, United Kingdom Pertemps Telford Full time

    Customer Service CoordinatorPertemps are currently recruiting for a Customer Service Coordinator on behalf of our client based in Hortonwood, Telford on a Temp-Permanent basis.The successful candidate’s main responsibility will be developing and building customer relationships and in turn, liaising with production to ensure that customer expectations are...


  • Telford, United Kingdom Hexagon Manufacturing Intelligence Full time

    **Job title**:Customer Service Coordinator** **VN: 3204** **Business Unit**: **Hexagon Metrology Ltd** **Location: Telford** **Short description**: In this position your main responsibility will be to develop an excellent customer relationship, updating our suppliers and customers with our current delivery dates for assigned orders placed. You will...

  • Service Coordinator

    4 weeks ago


    Telford, United Kingdom Accelleron Full time

    At Accelleron, we go further. Building on the heritage of more than 100 years as ABB Turbocharging, you will join a team of true experts in an exciting international environment that share a commitment to excel, to be a trusted partner in supporting our customers in the gradual change towards sustainable industries with innovative technology, expertise and...


  • Telford, United Kingdom Proactive Personnel Ltd Full time

    **Customer Service Co-Ordinator** - **Telford** - **£23 - £24k per annum** - **Permanent - Full Time** Do you enjoy giving customers 5* service? Our prestigious client based in Telford is recruiting for an experienced Customer Service Co-Ordinator to join their established team. You would be joining a well-established client within the Telford area,...


  • Telford, United Kingdom Reconomy Full time

    Job Summary Working within the Recycle Loop and reporting to Data and Reporting Manager for C,H&I, the Customer-Facing Technology Coordinator will play a vital role in supporting and mobilising customers on our bespoke technology offerings, ensuring their experience is seamless. You will be the primary point of contact for customer and internal staff...


  • Telford, United Kingdom Brook Street Full time

    **Customer Relations Coordinator** **Salary £17,487.60** **30 hours per week, 8:30 - 2:30pm // 09:00 am - 3PM // 5 days per week** **As a member of the Customer Relations team reporting directly to the Customer Relations supervisor the purpose of this role is to handle any customer and consumer requirements, as well as being the overall day to day...


  • Telford, United Kingdom French Selection UK Full time

    FRENCH SELECTION UK Spanish speaking Sales & Customer Relations Coordinator Sales, Sales executive, Export sales, Customer Service, Manufacturing, new business, account management, Customer Care, Sales, Export, B2B, Spanish market, trade shows, Fluent in Spanish, Spain, Export, Account manager, Customer success, International, French Speaker, FMCGSalary:...


  • Telford, United Kingdom Prince Personnel Limited Full time

    Assistant Customer Service Manager Telford Permanent £30,000 Monday-Friday – Full time, but hours do fluctuate a little during the year. This is a fantastic opportunity to join a well-established, highly successful company based in Telford on a permanent basis in a brand-new role as an Assistant Manager in their Customer Service department. This will...


  • Telford, United Kingdom Prince Personnel Limited Full time

    Assistant Customer Service ManagerTelfordPermanent£30,000Monday-Friday – Full time, but hours do fluctuate a little during the year.This is a fantastic opportunity to join a well-established, highly successful company based in Telford on a permanent basis in a brand-new role as an Assistant Manager in their Customer Service department. This will be a busy...

  • Tendering Coordinator

    1 month ago


    Telford, United Kingdom Jonathan Lee Recruitment Ltd Full time

    **Sector**: Manufacturing **Function**: Commercial **Contact**: Carl Jones **Phone**: *** **01952 987040** **Duration**: Permanent **Job Ref**:66131 - Job detailsAre you a confident administrator with customer service experience and good technical aptitude, and are you seeking a new job in Telford? Jonathan Lee Recruitment is helping a busy manufacturing...

  • Tendering Coordinator

    4 weeks ago


    Telford, United Kingdom Jonathan Lee Recruitment Ltd Full time

    **Function**: Administration - **Contact**: Carl Jones - **Contact Phone**: 01952 987040 - **Duration**: Permanent - **Expiry Date**: 22 December 2023 - **Job Ref**: 66131 Are you a confident administrator with customer service experience and good technical aptitude, and are you seeking a new job in Telford? Jonathan Lee Recruitment is helping a busy...

  • Service Coordinator

    2 weeks ago


    Madeley, Telford and Wrekin, United Kingdom Trinity Personnel Full time

    Are you a confident Service Coordinator looking to join a growing, progressive company? Well read on…! Our client is looking for a Service Coordinator to be responsible for the delivery of first class customer service, assist with engineers needs and be highly organised to complete appropriate administrative tasks Main duties to include: • Allocate and...


  • Telford, United Kingdom Tate Full time

    **Customer Service Representative** **Telford** **£10.90 per hour** **Monday to Friday** **Full-time & Part-time (20+ hours) opportunities available** **Temp to 12-month FTC** Tate continue to work in partnership with the **Phoenix Group**, looking after the ReAssure Customers to identify both full and part time individuals with a passion for delivering...


  • Telford, United Kingdom Plan.com Full time

    **About the role** Working hours are 10am to 6pm Monday to Friday. **Responsibilities include, but are not limited to;** - Developing and using their customer services expertise to identify and resolve customer queries in a timely manner - Handling inbound and outbound calls to our customers, responding to a diverse range of problems and requests -...


  • Telford, United Kingdom Major Recruitment Telford Full time

    I am currently recruiting for my Telford based client for a Customer Services Representative/ Administrator on a permanent basis.Salary depends on experienceHours 8.45am - 5pm Monday to Thursday and 8.45am - 4.30pm Friday25 days holiday + bank holidaysPensionResponsibilities for Customer Services Representative/ Administrator: * Dealing with customers...


  • Telford, United Kingdom L&C Employment Consulting Full time

    Customer Service Administrator - Permanent - Telford L & C Consulting are recruiting on behalf of a large manufacturing company in Telford for a permanent Customer Service / Sales Support Administrator. Based in Telford, this full time role is in a busy, small, but crucial area of the business. The role is supporting manufacturing in handling a large...


  • Telford, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Customer Service Advisor** Pertemps are looking for an experienced individual to join our clients rapidly growing collaboration of technology companies, where you will be working from home on a part time basis. The role will consist of working only weekends and bank holidays. - Assisting customers in solving queries - Handling...


  • Telford, United Kingdom Travelex Full time

    Customer Service Advisor - Asda Travel Money, Donnington Wood Telford - Part Time **Job Type**: Permanent, Part Time Hours per week: 24 hrs **Salary**: £11.45 per hour Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or...


  • Telford, United Kingdom Culina Group Full time

    Job Description Due to continued growth our Telford site are now recruiting for a Customer Service Administrator to join their friendly team on full time permanentbasis. Working hours:  4 on 4 off, 6am-6pm. Salary: £24,834 per annum. As a Customer Service Administrator you will co-ordinate front line response deal with problems and customer...