Current jobs related to IT Support and Service Desk Operator - Tewkesbury Gloucestershire - Amiosec
-
IT Support and Service Desk Operator
4 weeks ago
Tewkesbury, Gloucestershire, United Kingdom Amiosec Full timeAbout us Amiosec is an exciting and growing UK technology company. We work in partnership with UK government customers and commercial providers to deliver research, technology, products and services in the secure communications sector. We provide a stimulating working environment, with opportunities to be involved in a variety of projects and services...
-
IT Support and Service Desk Operator
4 weeks ago
Tewkesbury, Gloucestershire, United Kingdom Amiosec Full timeAbout us Amiosec is an exciting and growing UK technology company. We work in partnership with UK government customers and commercial providers to deliver research, technology, products and services in the secure communications sector. We provide a stimulating working environment, with opportunities to be involved in a variety of projects and services...
-
IT Support and Service Desk Operator
2 weeks ago
Tewkesbury, United Kingdom Amiosec Full timeAbout us Amiosec is an exciting and growing UK technology company. We work in partnership with UK government customers and commercial providers to deliver research, technology, products and services in the secure communications sector. We provide a stimulating working environment, with opportunities to be involved in a variety of projects and services that...
-
Service Desk Analyst
3 months ago
Tewkesbury, Gloucestershire, United Kingdom Amiosec Full timeAbout us Amiosec is an exciting and growing UK technology company. We work in partnership with UK government customers and commercial providers to deliver research, technology, products and services in the secure communications sector. We provide a stimulating working environment, with opportunities to be involved in a variety of projects and services...
-
Service Desk Support Specialist
1 month ago
Tewkesbury, Gloucestershire, United Kingdom Amiosec Full timeAbout UsAmiosec is a dynamic and innovative UK technology company that collaborates with government customers and commercial providers to deliver cutting-edge research, technology, products, and services in the secure communications sector.We offer a stimulating work environment with opportunities to be involved in various projects and services that aim to...
-
Service Desk Analyst
3 months ago
Tewkesbury, United Kingdom Amiosec Full timeAbout us Amiosec is an exciting and growing UK technology company. We work in partnership with UK government customers and commercial providers to deliver research, technology, products and services in the secure communications sector. We provide a stimulating working environment, with opportunities to be involved in a variety of projects and services that...
-
Service Desk Analyst
3 months ago
Tewkesbury, United Kingdom Amiosec Full timeAbout usAmiosec is an exciting and growing UK technology company. We work in partnership with UK government customers and commercial providers to deliver research, technology, products and services in the secure communications sector.We provide a stimulating working environment, with opportunities to be involved in a variety of projects and services that aim...
-
Service Desk Analyst
3 months ago
Tewkesbury, United Kingdom Amiosec Full timeAbout usAmiosec is an exciting and growing UK technology company. We work in partnership with UK government customers and commercial providers to deliver research, technology, products and services in the secure communications sector.We provide a stimulating working environment, with opportunities to be involved in a variety of projects and services that aim...
-
Service Desk Analyst
3 months ago
Tewkesbury, United Kingdom Amiosec Full timeAbout usAmiosec is an exciting and growing UK technology company. We work in partnership with UK government customers and commercial providers to deliver research, technology, products and services in the secure communications sector.We provide a stimulating working environment, with opportunities to be involved in a variety of projects and services that aim...
-
Service Desk Analyst
2 weeks ago
Tewkesbury, United Kingdom Amiosec Full timeAbout us Amiosec is an exciting and growing UK technology company. We work in partnership with UK government customers and commercial providers to deliver research, technology, products and services in the secure communications sector. We provide a stimulating working environment, with opportunities to be involved in a variety of projects and services...
-
Service Operations Team Lead
11 hours ago
Tewkesbury, Gloucestershire, United Kingdom Amiosec Full timeAbout us Amiosec is an exciting and growing UK technology company. We work in partnership with UK government customers and commercial providers to deliver research, technology, products and services in the secure communications sector. We provide a stimulating working environment, with opportunities to be involved in a variety of projects and services...
-
IT Support Specialist
4 weeks ago
Tewkesbury, Gloucestershire, United Kingdom Amiosec Full timeAbout UsAmiosec is a UK-based technology company that partners with government customers and commercial providers to deliver research, technology, products, and services in the secure communications sector. We provide a stimulating working environment with opportunities to be involved in various projects and services that aim to deliver and continually...
-
IT Support Specialist
4 weeks ago
Tewkesbury, Gloucestershire, United Kingdom Amiosec Full timeAbout UsAmiosec is a dynamic UK technology company that partners with government customers and commercial providers to deliver research, technology, products, and services in the secure communications sector. We provide a stimulating working environment with opportunities to be involved in various projects and services that aim to deliver and continually...
-
Lead Management Operations Administrator
11 hours ago
Tewkesbury, Gloucestershire, United Kingdom Amiosec Full timeAbout us Amiosec is an exciting and growing UK technology company. We work in partnership with UK government customers and commercial providers to deliver research, technology, products and services in the secure communications sector. We provide a stimulating working environment, with opportunities to be involved in a variety of projects and services...
-
Desktop Support Engineer
2 weeks ago
Gloucestershire, United Kingdom Park Place Technologies Full timeDesktop Support Engineer (12 Month Fixed Term Contract) Summary: Provides users and customers with Level 1 support and a central point of contact for logging, tracking, managing, and resolving tickets for Operating Systems, hardware, network and applications. Essential Functions: First point of contact for the Service Delivery team for internal...
-
Desktop Support Engineer
2 weeks ago
Gloucestershire, United Kingdom Park Place Technologies Full timeDesktop Support Engineer (12 Month Fixed Term Contract) Summary: Provides users and customers with Level 1 support and a central point of contact for logging, tracking, managing, and resolving tickets for Operating Systems, hardware, network and applications. Essential Functions: First point of contact for the Service Delivery team for internal and...
-
Desktop Support Engineer
2 weeks ago
Gloucestershire, United Kingdom Park Place Technologies Full timeDesktop Support Engineer (12 Month Fixed Term Contract) Summary: Provides users and customers with Level 1 support and a central point of contact for logging, tracking, managing, and resolving tickets for Operating Systems, hardware, network and applications. Essential Functions:First point of contact for the Service Delivery team for internal and external...
-
Desktop Support Engineer
3 weeks ago
Gloucestershire, United Kingdom Park Place Technologies Full timeDesktop Support Engineer (12 Month Fixed Term Contract) Summary: Provides users and customers with Level 1 support and a central point of contact for logging, tracking, managing, and resolving tickets for Operating Systems, hardware, network and applications. Essential Functions:First point of contact for the Service Delivery team for internal and external...
-
Desktop Support Engineer
3 weeks ago
Gloucestershire, United Kingdom Park Place Technologies Full timeDesktop Support Engineer (12 Month Fixed Term Contract) Summary: Provides users and customers with Level 1 support and a central point of contact for logging, tracking, managing, and resolving tickets for Operating Systems, hardware, network and applications. Essential Functions: First point of contact for the Service Delivery team for internal and...
-
Desktop Support Engineer
2 weeks ago
Gloucestershire, United Kingdom Park Place Technologies Full timeDesktop Support Engineer (12 Month Fixed Term Contract) Summary: Provides users and customers with Level 1 support and a central point of contact for logging, tracking, managing, and resolving tickets for Operating Systems, hardware, network and applications. Essential Functions: First point of contact for the Service Delivery team for internal...
IT Support and Service Desk Operator
3 months ago
About us Amiosec is an exciting and growing UK technology company. We work in partnership with UK government customers and commercial providers to deliver research, technology, products and services in the secure communications sector.
We provide a stimulating working environment, with opportunities to be involved in a variety of projects and services that aim to deliver and continually evolve secure mobile services for our customers.
As the Service Desk Analyst at Amiosec you will be the 1st point of contact for our customers across multiple services, providing secure, professional and friendly customer support services. Working hours are Monday – Friday, 7.5 hours per day on a weekly shift rotation. Handle incoming issues, queries and help requests from end users, either via email, ticketing or over the phone
Provide 1st and 2nd line incident management support for customer issues
Fulfilling service requests such as information requests or new hardware requests
Support the Major Incident Management Process
Providing updates around any service or customer issues for problem management
Service Desk experience (minimum of 1-2 years)
Excellent communicator face to face and online
Experience using computers with either Windows, Linux or Mac based applications
Proficient in use of ticketing systems (ITSM) (eg Freshdesk, Jira, Servicenow etc)
Proficient in use of knowledge systems (Confluence, Sharepoint)
ITIL certified or working knowledge
Networks familiarity
Microsoft office proficient
Unix experience
Fault-finding of electronic assemblies to component level
Personal interest in IT
We here at Amiosec appreciate the work our employees do, as a result we offer a comprehensive benefits package consisting of:
~ Life Insurance (X4 Salary)
~ Private Health Scheme, that disregards medical history, has no excess and no limit on treatments
~ Salary Sacrifice Company Penson, matched up to a maximum of 10%
~25 Days Holiday + Bank/Public Holidays
~ 5 holiday hours
~ Enhanced Maternity/Paternity Leave
~ Cycle to work scheme
~ EV salary sacrifice scheme
~
