Strategic Relationships Manager

4 weeks ago

London, United Kingdom Monica Vinader Ltd Full time

At Monica Vinader, we're on a mission to prove that buying better, wearing longer and doing better don't have to be mutually exclusive. From our commitment to making the most sustainable jewellery we can using precious materials, to the timeless style and endless versatility of our pieces, we are driven to making everyday fine jewellery accessible and affordable.
And don't just take our word for it, we are proud to be recognised in the industry through our recent awards, proving we are leading the way in sustainable jewellery:
• Ethical Jewellery Business of the Year 2021, Retail Jeweller
• Queen's Award for Enterprise: Sustainable Development 2022
• Responsible Luxury Business of the Year 2022, Positive Luxury
• Best Sustainable Luxury Jewellery Brand 2022, Marie Claire UK
We are digital first, omni-channel, customer obsessed, female led and inclusive, focused on creating meaningful relationships with our community, who we owe our success to. We are looking for someone special to join our team to help us make luxury something we can all enjoy everyday.
Where we need your help
We have all the makings of an iconic brand - beautiful products that are timeless and designed to last, service that exceeds our customers expectations, a passionate founder that cares deeply about doing what is right and a loyal and growing community who advocate for us.
The Supplier Relationship and Planning Manager role is an exciting opportunity to join our fast paced, energetic team, to help us continue with our ambitious development and growth plans. This is a multi faceted role, managing our suppliers across all product categories (Jewellery, Leathergoods, Homeware, Assay)
We are looking for someone with excellent interpersonal, organisational, and commercial skills, to manage and support our supply partners to ensure our beautiful product is produced, delivered on time, and in line with our stringent quality and sustainability standards to exceed our customers' expectations.
Supplier Relationship Management
• Develop & maintain professional, respectful and collaborative relationships with our external supply partners (Jewellery, Leathergoods, Homeware)
• Drive day to day supplier management, problem solving, supporting, setting & driving action plans
• Manage preparation, data collection, analysis & output of Supplier Annual Business Performance Reviews
Manage any resourcing projects, researching and scaling for business growth
• Manage any Special Projects against a given brief eg product components, new product categories
• Communicate any supplier information which impacts or gives risk to on time delivery
- Drilling down on this data on a monthly basis, to validate the information, reporting back with observations and proposals. Using this data to flag any impact pertaining to supplier capacities
• Manage planning and tracking of raw materials eg leather / component stocks
Support with cost analysis projects
Manage Supplier Portal training and ongoing technical support
• Own New Supplier set up within company database
• Manage and resolve any supplier related and escalated shipping issues
• Own all Supplier related sustainable product packaging, managing regular updates, and supplier conformance
An analytical mindset with good Excel skills, and sound commercial judgement
• Strong project management skills with excellent critical path tracking from concept to project delivery
You are flexible
• You love working in a creative environment
• Travel Requirements
Working with our Supplier Team who are based in our Norfolk office and our in London Head office to our London Operations site, plus quarterly travel overseas
Our mission is to be the leading accessible luxury brand, by delivering outstanding quality, design and customer service. Commercial
We challenge each other to make sure we make decisions and take actions that create value for our business and our customers.
Monica Vinader as a global business makes the following inclusive culture pledge:
Our jewellery is for everyone and so is our community. Together, we will continue to implement sustainable changes to ensure that career opportunities and progression are open to all. This job description may be altered to reflect the business needs of the company.
From our commitment to making the most sustainable jewellery we can using precious materials, to the timeless style and endless versatility of our pieces, we are driven to making everyday fine jewellery accessible and affordable. We are digital first, customer obsessed, female led and inclusive, focused on creating meaningful relationships with our community, who we owe our success to. We are looking for someone special to join our team to help us make luxury something we can all enjoy everyday.

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