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Facilities Team Lead

4 months ago

Nottingham, United Kingdom Williams Lea Full time

Facilities Team Leader

Location: Nottingham City Centre

Contract: Permanent, Full time

Shifts: 37.5 hours, Monday – Friday (9-5.30)

Williams Lea seeks a confident Facilities Team Leader to join our team in a leading Nottingham based solicitors

Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms.

Built on a strong heritage, great client relationships and a talented team, Williams Lea is the trusted global outsourcing provider to clients in highly regulated environments.

Williams Lea serves clients in 20 countries across four continents and has 7,000 employees worldwide.

The Facilities Team Leader is responsible for managing the facilities service and the onsite team. It is a broad role which involves building and maintaining a productive team and working to tight time schedules. This is a hands-on role and will involve working alongside the team to deliver the overall service.

KEY RESPONSIBILITIES

The main duties will include but are not limited to the following:

  • Managing and supervising contractors on site
  • Organising relevant paperwork (work permits etc.)
  • Organising security and access passes for building access
  • Ensuring day-to-day H&S compliance and supporting with any H&S queries
  • Oversee and co-ordinate DSE & workstation assessments for all staff
  • To actively participate in all on site H&S audits and assessments
  • Review service levels and standards being provided by all contractors
  • Overseeing and organising of general maintenance, which may include but is not limited to:
  • Decorating, general upkeeping and defects reporting
  • Heating and cooling checks
  • Repairing of fabric and furnishings
  • Lighting maintenance
  • Electrical and plumbing repairs
  • Fire system checks
  • Security systems (access control, intruder alarm, CCTV)
  • Monitoring of building management system
  • Assisting with minor DIY jobs
  • Assisting with office moves
  • Office porterage & manual handling tasks
  • Ensuring repairs and remedial work is completed in line with H&S standards and in accordance with relevant work permits
  • Assisting with the set-up of meeting rooms and associated IT / video conference equipment
  • Recording of information for inclusion in management reports
  • Ensuring all work is completed to the highest quality and delivery to the client in a timely fashion
  • Creating team rotas and ongoing team development and feedback
  • Carrying out HR functions for the relevant team members (absence / holiday management, recruitment / interviewing, daily briefings, regular 1 to 1s etc.)
  • Maintaining strong lines of communication with all your team members, Facilities Manager and Account Manager
  • Supporting on Facilities related projects, including at times travel to other office locations around the country
  • Identifying areas where the service & processes could be improved
  • Any other duties required as requested by the client or assigned by the Facilities Manager or Account Manager

PERSON SPECIFICATION

  • Customer focused, with experience in staff management in a customer service environment
  • Self-motivated, with the ability to lead by example
  • Well presented with a professional manner
  • Flexible and dependable, able to take the initiative
  • Able to prioritise, problem solve and deliver under pressure
  • Exceptional knowledge of Microsoft Word, Outlook, Excel and PowerPoint
  • Excellent telephone manner and competent knowledge of telephone systems
  • Effective communicator at all levels, both written and oral
  • A high attention to detail and the ability to retain high levels of concentration
  • Hands on team worker
  • Conscientious, approachable, and enthusiastic
  • Able to quickly build confidence, respect, and trust with others

REWARDS & BENEFITS

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

  • 25 days holiday plus bank holidays
  • Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
  • Life Assurance
  • Private Medical Insurance
  • Dental Insurance
  • Health Assessments
  • Cycle-to-work scheme
  • Gym memberships
  • Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects

EQUALITY & DIVERSITY

​The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com.

Please note: Due to the high volume of responses received for this role we will not be able to contact all applicants directly. If you have not heard from us in four weeks, please consider your application unsuccessful.